2023 Volkswagen ID.4 Recalls, Ratings & Complaints

Incident: August 11, 2026 · Filed: October 29, 2026

The contact owned a 2023 Volkswagen ID.4. The contact stated that while charging the vehicle at a charging station, the vehicle caught on fire after removing the charger from the vehicle. The fire had originated from underneath the vehicle and quickly spread to another ID.4 parked nearby, which caused both vehicles to catch fire. The Emergency Services were called to the scene, and the Fire Department extinguished the fire. A Police report was filed. The fire caused significant damages to the concrete and other charging ports at the charging station. The vehicle was towed to a tow yard and subsequently to an insurance holding lot, and the vehicle was declared a total loss. The manufacturer sent an investigator and confirmed that the failure was battery related. The manufacturer agreed to compensate the contact for the financial damage; however, the offer was rejected by the contact because the contact did not agree to the amount stated in the compensation. The failure mileage was approximately 33,000.

Incident: December 21, 2024 · Filed: October 26, 2026

The built-in GPS navigation system on my 2023 Volkswagen ID.4 is experiencing a severe location drift defect, causing the vehicle's onboard map to show the car miles away from its actual physical location. This is an active safety hazard. In the event of a severe accident, the vehicle's automated emergency services (eCall/SOS/Car-Net) rely on this built-in GPS module to transmit coordinates to first responders. Because the system is reporting completely inaccurate location data, emergency personnel would be dispatched to the wrong coordinates during an accident, causing catastrophic delays in life-saving medical response.

Incident: October 22, 2026 · Filed: October 22, 2026

I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor not alerting me when I was close to objects in front of me) prior to this incident.

Incident: June 28, 2025 · Filed: October 21, 2026

Vehicle: 2023 Volkswagen ID.4, VIN [XXX] (in service [XXX]) Component: Power Train – Drive axle / Driveshaft At 19,623 miles, a thumping and rolling noise developed in the rear, worst under heavy acceleration and deceleration. Volkswagen of Cool Springs (Franklin, TN) found the left rear CV axle loose where it fits into the rear drive motor. The dealer replaced the left rear drive axle (RO [XXX], 06/28/2025 to 07/14/2025). The same noise returned within 3 days. On 07/17/2025 (RO [XXX], 19,732 miles), the dealer ordered a second driveshaft. A later visit (RO [XXX]) again recommended axle replacement. Further axle and seal work was done on RO [XXX] (10/30/2025 to 11/05/2025, 22,199 miles). The problem has come back again. The vehicle has been at the dealer since about [XXX], now more than 50 days, with no fix or timeline. That makes at least four repair visits for the same defect, with the first two inside the first year of ownership. A recurring loose connection between the axle and the drive motor could cause sudden loss of drive power or axle failure at speed. I am asking NHTSA to investigate rear axle and drive motor defects in the 2023 ID.4. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 27, 2026 · Filed: October 18, 2026

Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle. The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.

Incident: October 10, 2026 · Filed: October 12, 2026

On XXX, at about 10:22 PM, I was driving my 2023 Volkswagen ID.4 southbound on [XXX] in [XXX], from [XXX] toward [XXX]. It was raining moderately, but the road and lanes were clearly visible. There was no vehicle, person or object in front of me. Adaptive Cruise Control was not engaged. I was traveling at about 55 mph. Without any input from me, the car suddenly applied full emergency braking. I did not press the brake pedal. The sudden braking on the wet road caused the car to spin around about twice. It struck the curb and the concrete barrier wall on the left side of the highway and came to a stop. The side airbags deployed and the seat belts tightened. The hazard lights came on by themselves. I believe the automatic emergency braking system falsely detected an obstacle, possibly due to the rain, and braked when there was no hazard. NC State Highway Patrol responded (report 261010168HA). The vehicle was towed and is being held so its event data can be preserved. [Injuries: none] I am reporting this because unexpected automatic braking at highway speed in rain caused a loss of control and could injure other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 8, 2026 · Filed: October 7, 2026

This 2023 Volkswagen ID.4 has suffered 8 major electrical, battery, and drive-system failures since May 2026, leaving me repeatedly stranded across various locations—ranging from Fort Lauderdale and multiple spots around Boca Raton, to West Palm Beach during our latest breakdowns. Most recently, the vehicle broke down less than 24 hours after being released from Gunther Volkswagen service, and it is currently sitting at the service center yet again for this ongoing, unresolved failure. ​Because of this chronic and unpredictable unreliability, I am now terrified to drive far from home. Furthermore, as a licensed real estate agent, these sudden and repeated breakdowns have caused severe business disruptions, missed client appointments, lost sales, and severe damage to my professional reputation. ​To compound matters, the vehicle is subject to an open federal safety recall (Recall Number 93EX) with 'remedy not yet available.' The manufacturer is knowingly forcing us to operate an unsafe, chronically defective vehicle with an unresolved safety recall, putting our lives at extreme risk and causing continuous severe distress. We demand an immediate buyback and a full refund of all lease payments and out-of-pocket expenses. By the way I uploaded our service reports but after this reports we have to tows the car 2 more time. Car still at the service

Incident: October 6, 2026 · Filed: October 7, 2026

While driving the car, the electrical system failed and the car shut down with very little warning. It is then inoperable. Fortunately, this has happened while on residential streets, but it would have been catastrophic on the highway. This has happened a few times. We have taken it to the dealership for repairs, but the problem persists despite their assurances that it was fixed.

Incident: September 28, 2026 · Filed: September 28, 2026

The front windshield wiper system intermittently malfunctions on both the driver and passenger sides. During operation, either wiper blade can fold or roll over on itself instead of remaining properly positioned against the windshield. The vehicle and wiper system are currently available for inspection upon request. This creates a safety concern because the malfunction can reduce the effectiveness of the windshield wipers during rain and impair forward visibility. I initially believed the problem was caused by the wiper blades. I replaced the existing blades with new Bosch OE-style replacement blades, including a Bosch 28AOE on the driver side. The new blades generally operated normally, but the folding/rollover behavior still occurred. Because the same type of malfunction has occurred on both sides and with different blades, I suspect the underlying problem may involve wiper-arm alignment, arm tension, or the wiper mechanism, but the cause is UNKNOWN. The problem has not yet been reproduced or confirmed by a Volkswagen dealer or independent service center. The vehicle and wiper system have not yet been inspected by Volkswagen, police, insurance representatives, or another third party. There were no warning lamps, dashboard messages, or other electronic warnings before the malfunction. The first symptom was the physical folding or rolling of a front wiper blade during normal wiper operation.

Incident: September 25, 2026 · Filed: September 26, 2026

Recall 93EA / NHTSA campaign 26V030000 (high-voltage battery). I am the owner of a 2023 Volkswagen ID.4 subject to safety recall 93EA (high-voltage battery). I live on the [XXX], and bought the car on this island from Pre-Owned Motor Cars. There is no authorized Volkswagen recall-service facility on the island; VW directs me to a dealer on [XXX], requiring inter-island ocean shipment of the vehicle. Since XXX, I have pursued the no-charge recall remedy through VW Customer Care, and since XXX I have an official case.number On XXX VW verbally refused any loaner vehicle and refused to escalate my call to a supervisor. On XXX, VW confirmed its position in writing : reimbursement of only 25% of round-trip transportation costs, capped at $1,000, with no loaner or alternate transportation offered. Inter-island shipment costs several hundred dollars each way, so I would pay roughly three-quarters of the shipping out of pocket (after fronting the full cost for later reimbursement) and be without my only vehicle for the duration, with no transportation provided. I live outside town with no practical public transportation. Additionally, VW's written response is addressed to a completely different person's name and gender, although the case number and VIN are mine, indicating my case file has been commingled with another customer's. I am reporting that the manufacturer has not made the 93EA safety remedy reasonably accessible without significant out-of-pocket cost, and I ask NHTSA to review whether the recall remedy is being provided as required. I can provide the VW case number, the name of the different person they addressed, etc. upon request. Not doing it here as I understand no personal information should be provided in this form. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)