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NHTSA campaign 25V120000 · Volkswagen campaign Audi: 454R VW: 97H3

Audi and Volkswagen Recall 25V-120: Gear Position Indicator Not Displayed/FMVSS 102

NHTSA recall 25V120000 (Volkswagen campaign Audi: 454R VW: 97H3) was reported by Volkswagen Group of America, Inc. on February 27, 2025, with 60,490 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen ID.4, Audi Q4 E-Tron and Audi Q4 Sportback E-Tron for model years 2021–2023. Owners were notified on March 14, 2025, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V120000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
25V120000 (also written 25V-120 or 25V120)
Filed by
Volkswagen Group of America, Inc.
Volkswagen campaign number
Audi: 454R VW: 97H3
Report received
Potentially affected
60,490 vehicles (per NHTSA)
Component
Power Train — Automatic Transmission — Gear Position Indication (PRNDL)
Owners notified
Safety standard
FMVSS 102

Repair completion: 89.12% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 25V120000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Audi

All Audi recalls

Volkswagen

All Volkswagen recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 25V120000.

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Safety consequence

Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Sources

Official NHTSA notice for recall 25V120000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.