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NHTSA vehicle safety data

2012 Volkswagen Golf Recalls, Ratings & Complaints

The 2012 Volkswagen Golf has 6 NHTSA recall campaigns and 48 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2012 Volkswagen Golf, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2012 Volkswagen Golf owner complaints

Owners have filed 48 complaints with NHTSA about the 2012 Volkswagen Golf, describing incidents dated February 15, 2012 to March 18, 2025.

Most-cited components

  • Fuel/Propulsion System 14 complaints
  • Engine 11 complaints
  • Air Bags 10 complaints
  • Power Train 9 complaints
  • Electrical System 6 complaints
  • Structure 4 complaints

Of the 48 complaints on file, 4 report a crash; across all 48 complaints, owners report 4 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11736484 · Filed

    Heated seats get extremely hot. Smell of burning. Possible to catch fire or burn people Vw patrick volkswagen auburn ma confirmed that electrical inspection to rule out seat recall No. No recall has been submitted yet When i first bought the car in 2025

  • ODI #11690351 · Filed

    ABS pump and module have failed according to my mechanic. ABS lights and traction control lights are on all the time. If I were to drive this car on the road, and I would have to make an emergency stop, my brakes would lock up and I would slide. This is an extreme safety hazard.

  • ODI #11465640 · Filed

    At first, my vehicle dashboard warning light came on saying I have 9 different lights out(headlight, high beam, brake light, turn signals, etc). I thought it was odd for all these to go out at once, so I took it to the dealership for them to look at it. They couldn’t find anything and gave it back…

Read all 48 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2012 Volkswagen Golf in 5 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Driver Side Air Bag Inflator May Explode

NHTSA #19V862000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported December 4, 2019 · Volkswagen Group of America, Inc.

Potentially affected: 226 vehicles

Repair completion: 65.04% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69R6,69Q8,69Q9,69Y5 · Owners notified December 20, 2019 · Vehicles built June 16, 2010 – October 2, 2013 (per NHTSA)

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Safety consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Modifications to Vehicles Made them Noncompliant

NHTSA #18V329000 · Unknown or Other · NHTSA notice

Reported May 16, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 252 vehicles

Repair completion: 78.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 01C5/01C6 · Owners notified November 29, 2018 · Vehicles built March 2, 2011 – October 27, 2015 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #18V148000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported March 6, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 363,713 vehicles

Repair completion: 68.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69Q9 · Owners notified March 16, 2018 · Vehicles built March 17, 2009 – October 30, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #16V078000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported February 10, 2016 · Volkswagen Group of America, Inc.

Potentially affected: 659,493 vehicles

Repair completion: 58.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 10, 2017 · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Bag Clock Spring may Fail

NHTSA #15V483000 · Air Bags — Frontal · NHTSA notice

Reported August 4, 2015 · Volkswagen Group of America, Inc.

Potentially affected: 415,825 vehicles

Repair completion: 76.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69L2 · Owners notified January 15, 2016 · Vehicles built May 26, 2010 – September 30, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

DIESEL FUEL INJECTION LINES

NHTSA #11V490000 · Fuel System, Diesel · NHTSA notice

Reported October 3, 2011 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 168,275 vehicles

Volkswagen campaign 23J9/V5 & 23J8/K5 · Owners notified November 15, 2011 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

Safety consequence

DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

Manufacturer remedy

VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

VOLKSWAGEN RECALL CAMPAIGN NUMBER IS 23J9/V5 & 23J8/K5.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Volkswagen Golf model years

Check your 2012 Volkswagen Golf VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Golf at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Volkswagen VIN