NHTSA vehicle safety data
2009 Volkswagen Eos Recalls & Complaints
The 2009 Volkswagen Eos has 2 NHTSA recall campaigns and 84 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.
NHTSA recall and complaint data for the 2009 Volkswagen Eos. Recall data is refreshed daily from NHTSA.
2009 Volkswagen Eos owner complaints
Owners have filed 84 complaints with NHTSA about the 2009 Volkswagen Eos, describing incidents dated September 29, 2008 to April 30, 2026.
Most-cited components
- Power Train 36 complaints
- Service Brakes 22 complaints
- Electrical System 15 complaints
- Engine 14 complaints
- Electronic Stability Control (ESC) 12 complaints
- Fuel/Propulsion System 5 complaints
Of the 84 complaints on file, 4 report a crash (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11739271 · Filed
Car randomly turning off/on. Key stuck in ignition, cannot turn off or on. Bouncing from on to accessory mode without user control. Vehicle was taken to dealership, VW North America has not been very helpful. Could have gotten into an accident as this occured in the road turning into a restaurant…
ODI #11732242 · Filed
approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon…
ODI #11729062 · Filed
The contact owns a 2009 Volkswagen Eos. The contact stated that while the vehicle was parked, the contact became aware of a persistent oil leak on the ground. The vehicle had undergone three separate repairs to resolve the failure, but the oil leak persisted. The vehicle was taken to an independent…
Owner-reported
2009 Volkswagen Eos mileage at failure
68 of the 84 complaints on file for the 2009 Volkswagen Eos give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Power Train | Median 70,000 miles | Middle half 4,000–100,000 miles | Based on 30 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
NHTSA defect investigations
NHTSA's investigations file lists the 2009 Volkswagen Eos in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Preliminary Evaluation PE09-035: VEHICLE STALL/LOSS MOTIVE POWER
Closed November 19, 2009
ABS and Stability Control Becomes Inoperative
NHTSA #16V913000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip · NHTSA notice
Reported December 20, 2016 · Volkswagen Group of America, Inc.
Potentially affected: 135,683 vehicles
Repair completion: 42.73% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Volkswagen campaign 45F2/45F5 · Owners notified February 14, 2017 · Vehicles built May 26, 2008 – May 20, 2009 (per NHTSA)
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Safety consequence
A loss of vehicle control can increase the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
DIRECT SHIFT GEARBOX
NHTSA #09V333000 · Power Train — Automatic Transmission · NHTSA notice
Reported August 20, 2009 · VOLKSWAGEN OF AMERICA, INC
Potentially affected: 16,000 vehicles
Volkswagen campaign 37E3/S7 & 37E5/J7 · Owners notified October 20, 2009 · Vehicles built September 1, 2008 – August 19, 2009 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
Safety consequence
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
Manufacturer remedy
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Notes
VW RECALL NO.37E3/S7 & AUDI RECALL NO. 37E5/J7.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Other Volkswagen Eos model years
Check your 2009 Volkswagen Eos VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Eos at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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