NHTSA vehicle safety data

2010 Volkswagen Eos Recalls & Complaints

The 2010 Volkswagen Eos has 2 NHTSA recall campaigns and 69 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2010 Volkswagen Eos. Recall data is refreshed daily from NHTSA.

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2010 Volkswagen Eos owner complaints

Owners have filed 69 complaints with NHTSA about the 2010 Volkswagen Eos, describing incidents dated February 2, 2011 to January 6, 2023.

Most-cited components

Air Bags 24 complaints
Power Train 22 complaints
Engine 10 complaints
Service Brakes 7 complaints
Electrical System 5 complaints
Fuel/Propulsion System 3 complaints

Newest complaints

ODI #11504490 · Filed January 30, 2023
Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.
ODI #11489587 · Filed October 17, 2022
The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken…
ODI #11447174 · Filed January 12, 2022
The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The…

Read all 69 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2010 Volkswagen Eos in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA18-003: Air Bag Clockspring Failure
Open since April 18, 2018
Recall Query RQ17-009: Air Bag Clockspring Failure
Closed May 4, 2018
Preliminary Evaluation PE15-010: Air Bag Clockspring Failure
Closed September 28, 2015
- Recall 15V-483

Open and recently closed NHTSA defect investigations

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #18V148000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported March 6, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 363,713 vehicles

Repair completion: 68.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69Q9 · Owners notified March 16, 2018 · Vehicles built April 29, 2009 – August 14, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Bag Clock Spring may Fail

NHTSA #15V483000 · Air Bags — Frontal · NHTSA notice

Reported August 4, 2015 · Volkswagen Group of America, Inc.

Potentially affected: 415,825 vehicles

Repair completion: 76.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69L2 · Owners notified January 15, 2016 · Vehicles built October 2, 2009 – August 14, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2010 Volkswagen Eos Convertible w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

3 investigations

69 owner complaints have been filed with NHTSA for the 2010 Volkswagen Eos.

Engine

ODI #11504490

Incident: January 6, 2023 · Filed: January 30, 2023

Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.

Power Train

ODI #11489587

Incident: September 30, 2022 · Filed: October 17, 2022

The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact associated the failure with NHTSA Campaign Number: 09V333000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up with the dealer. The failure mileage was approximately 149,000.

Service Brakes, Air; Power Train

ODI #11447174

Incident: February 5, 2019 · Filed: January 12, 2022

The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The contact had the vehicle towed to a dealer where the water pump was replaced. She also stated that the ABS warning light had illuminated on the instrument panel which resulted in the engine not starting. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired for the ABS failure. The failure mileage was approximately 50,000. The VIN was not available.

Power Train

ODI #11440815

Incident: October 29, 2021 · Filed: November 17, 2021

HAVE OWNED THE VEHICLE 2017 EOS..LIKE RELIGION ..I HAVE THE VEHICLE SERVIED REGULARLY OIL CHANGES AND BASIC MAINTENANCE AS PRESCRIBED BY MY MECHANIC 97,517 AND THE MOTOR GOES OUT ...IN A BUSY INTERSECTION NO POWER LIGHTS "ALL COME ON'' LOOKS LIKE A CHRISTMAS TREE ON MY DASH... TOW TO MY MECHANIC ..CATASTROPHIC ENGINE FAILURE..HE TELLS ME... HOW CAN THIS BE...HIS RESPONCE IS...ENGINES JUST SOMETIMES FAIL NEVER A VW AGAIN...I OWN SEVERAL VEHICLIES ....VWs WILL NOT BE ON THE LIST EVER AGAIN..

Service Brakes

ODI #11415635

Incident: April 20, 2021 · Filed: May 8, 2021

ABS CONTROL MODULE IS DISPLAYING FAULT CODE 01130; THIS IS A RECALL ON CERTAIN VW AND AUDI'S MANUFACTURED IN 2009 THRU 2014. CAR IS SKIDDING ON WET ROAD AS THIS AFFECTS TRACTION CONTROL, TOO. HAS VW CONSIDERED A BROADER RECALL OF THE ABS MODULE.

Service Brakes

ODI #11389560

Incident: January 5, 2021 · Filed: January 23, 2021

ESP/ABS ERROR. LIGHTS ON. I ALMOST CRASHED INTO SOMEONE'S CAR DUE TO MY ABS BRAKES FAILING ON ME. I WAS ON THE HIGHWAY DRIVING APPROXIMATELY 75 MILES PER HOUR. CAME UP ON A TRAFFIC JAM AT A STAND STILL. SCARIEST MOMENT OF MY LIFE. THOUGH I WAS GOING TO DIE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY.

Service Brakes

ODI #11386260

Incident: December 27, 2020 · Filed: January 3, 2021

WHEN THE ABS, BRAKE AND OTHER LIGHTS CAME ON, THE CAR WAS IN MOTION. IT WAS AFTER APPLYING THE BRAKES WHERE I SKID AND THE LIGHTS CAME ON. I LIVE IN AN AREA WITH SNOW AND MY ABS HAS NOT WORKED SINCE THE LIGHT CAME ON, MAKING DRIVING VERY UNSAFE. I'M AWARE PREVIOUS MODELS OF MY CAR HAVE HAD ISSUES WITH DEFECTIVE OR FAILED ABS SYSTEMS/ANTI-SKID/BRAKING SYSTEMS WHICH RAISES CONCERN FOR MY MODEL YEAR.

Unknown or Other; Engine

ODI #11362576

Incident: September 4, 2020 · Filed: October 3, 2020

THE CAR GEAR PRNDS FLASHES. THE CAR DOESNT DO INTO GEAR. WHEN PUT IN REVERSE, THE CAR STAYS IN NEUTRAL. VERY DANGEROUS SITUATIONS CAN ARISE IN THE HIGHWAY SOMETIMES THE CAR FAILS. NEEDS TO BE RESTARTED.

Steering

ODI #11355619

Incident: September 1, 2020 · Filed: September 17, 2020

SEPT 20515 - SAFETY RECALL 69L2 - STEERING WHEEL CLOCK SPRING, REPLACED 2016 - WENT OUT AGAIN 9-20, 5 YEARS LATER. VW DENIED REPLACEMENT AS IT IS NOT CONSIDERED A SAFETY ISSUE AND THE AIRBAG LIGHT DOESN'T STAY ON. THE HORN, DOESN'T WORK, OR OTHER CONTROL ON STEERING COLUMN. STEERING WHEEL STARTED SQUEAKING IN AUG. 2020. IT STARED AS I WAS DRIVING, HAD TO USE HORN TO STOP SOMEONE FROM BACKING INTO ME AND IT DIDN'T WORK, THOUGHT I PERHAPS DIDN'T PRESS HORN HARD ENOUGH, NOT THE CASE, IT HAPPENED AGAIN. ALSO, CRUISE CONTROL, RADIO, ETC. ANYTHING CONTROLLED BY STEERING WHEEL DO NOT WORK. I NEED TO PAY FOR REPAIRS. ALSO THE "AMBIENT TEMP SENSOR" STOPPED WORKING, REPLACED I HAD TO PAY.

Service Brakes

ODI #11351567

Incident: August 25, 2020 · Filed: August 27, 2020

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ANTI BRAKE SYSTEM WARNING INDICATOR LIGHT ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL BEEPING NOISE DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED TO CONTACT THE LOCAL DEALER. THE VEHICLE WAS THEN TAKEN TO VOLKSWAGEN OF NAPLES (601 AIRPORT ROAD SOUTH, NAPLES, FL 34104 (239) 302-3287) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,466. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL).

Other Volkswagen Eos model years

Check your 2010 Volkswagen Eos VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Eos at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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