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NHTSA vehicle safety data

2016 Volkswagen Eos Recalls & Complaints

The 2016 Volkswagen Eos has 2 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2016 Volkswagen Eos. Recall data is refreshed daily from NHTSA.

2016 Volkswagen Eos owner complaints

Owners have filed 4 complaints with NHTSA about the 2016 Volkswagen Eos, describing incidents dated November 8, 2022 to August 30, 2024.

Most-cited components

  • Electrical System 3 complaints
  • Engine 1 complaint
  • Power Train 1 complaint
  • Seats 1 complaint

Of the 4 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11611815 · Filed

    The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the…

  • ODI #11566679 · Filed

    My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.

  • ODI #11540209 · Filed

    Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.

Read all 4 complaints

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #19V014000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported January 11, 2019 · Volkswagen Group of America, Inc.

Potentially affected: 119,394 vehicles

Repair completion: 81.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69S8/69Y5 · Owners notified March 4, 2019 · Vehicles built May 8, 2014 – July 13, 2015 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Modifications to Vehicles Made them Noncompliant

NHTSA #18V329000 · Unknown or Other · NHTSA notice

Reported May 16, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 252 vehicles

Repair completion: 78.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 01C5/01C6 · Owners notified November 29, 2018 · Vehicles built February 16, 2011 – April 2, 2015 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Volkswagen Eos model years

Check your 2016 Volkswagen Eos VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Eos at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Volkswagen VIN