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NHTSA vehicle safety data

2012 Volkswagen CC Recalls, Ratings & Complaints

The 2012 Volkswagen CC has 6 NHTSA recall campaigns and 230 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2012 Volkswagen CC, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2012 Volkswagen CC owner complaints

Owners have filed 230 complaints with NHTSA about the 2012 Volkswagen CC, describing incidents dated May 18, 2011 to April 15, 2025.

Most-cited components

  • Air Bags 86 complaints
  • Engine 65 complaints
  • Fuel/Propulsion System 61 complaints
  • Electrical System 38 complaints
  • Steering 12 complaints
  • Power Train 11 complaints

Of the 230 complaints on file, 11 report a crash and 3 a fire; across all 230 complaints, owners report 8 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11654885 · Filed

    The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never…

  • ODI #11587015 · Filed

    I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission

  • ODI #11584641 · Filed

    Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me…

Read all 230 complaints

Owner-reported

2012 Volkswagen CC mileage at failure

141 of the 230 complaints on file for the 2012 Volkswagen CC give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Air BagsMedian 60,000 milesMiddle half 30,000–80,000 milesBased on 31 complaints
EngineMedian 80,000 milesMiddle half 60,000–100,000 milesBased on 57 complaints
Fuel/Propulsion SystemMedian 75,000 milesMiddle half 55,000–90,000 milesBased on 35 complaints
Electrical SystemMedian 55,000 milesMiddle half 50,000–90,000 milesBased on 30 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2012 Volkswagen CC in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Modifications to Vehicles Made them Noncompliant

NHTSA #18V329000 · Unknown or Other · NHTSA notice

Reported May 16, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 252 vehicles

Repair completion: 78.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 01C5/01C6 · Owners notified November 29, 2018 · Vehicles built March 2, 2011 – March 2, 2011 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #18V148000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported March 6, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 363,713 vehicles

Repair completion: 68.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69Q9 · Owners notified March 16, 2018 · Vehicles built May 14, 2008 – December 24, 2011 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Pump Failure Cause Engine Stall

NHTSA #17V509000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported August 16, 2017 · Volkswagen Group of America, Inc.

Potentially affected: 280,915 vehicles

Repair completion: 49.44% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 20AE · Owners notified June 26, 2018 · Vehicles built June 11, 2008 – December 24, 2011 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Safety consequence

If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #16V078000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported February 10, 2016 · Volkswagen Group of America, Inc.

Potentially affected: 659,493 vehicles

Repair completion: 58.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 10, 2017 · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Bag Clock Spring may Fail

NHTSA #15V483000 · Air Bags — Frontal · NHTSA notice

Reported August 4, 2015 · Volkswagen Group of America, Inc.

Potentially affected: 415,825 vehicles

Repair completion: 76.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69L2 · Owners notified January 15, 2016 · Vehicles built July 3, 2009 – December 24, 2011 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

FMVSS 138 TPMS SENSOR

NHTSA #11V312000 · Tires — Pressure Monitoring and Regulating Systems · NHTSA notice

Reported June 6, 2011 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 4 vehicles

Volkswagen campaign 44J4/XO · Owners notified June 1, 2011 · Vehicles built November 8, 2010 – December 16, 2010 (per NHTSA)

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.

Safety consequence

WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.

Manufacturer remedy

VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

VOLKSWAGEN SAFETY RECALL NO. 44J4/XO.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Volkswagen CC model years

Check your 2012 Volkswagen CC VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen CC at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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