NHTSA vehicle safety data

2021 Volkswagen Atlas Cross Sport Recalls, Ratings & Complaints

The 2021 Volkswagen Atlas Cross Sport has 14 NHTSA recall campaigns and 165 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2021 Volkswagen Atlas Cross Sport, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2021 Volkswagen Atlas Cross Sport owner complaints

Owners have filed 165 complaints with NHTSA about the 2021 Volkswagen Atlas Cross Sport, describing incidents dated November 18, 2020 to September 1, 2026.

Most-cited components

  • Electrical System 54 complaints
  • Air Bags 37 complaints
  • Service Brakes 36 complaints
  • Engine 35 complaints
  • Forward Collision Avoidance 28 complaints
  • Unknown or Other 25 complaints

Of the 165 complaints on file, 9 report a crash and 1 a fire; across all 165 complaints, owners report 7 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11762990 · Filed

    The Passenger DRL strip light went out. My car has approximately 75,000 miles on it. I bought it used. No warranty for this. I understand this is a common issue with this model.

  • ODI #11762392 · Filed

    The right daytime running lights have failed. It creates a safety hazard for driving. The only remedy is to replace the entire headlight which is costly. This is due to poor manufacturing that lets in water to damage the led.

  • ODI #11758610 · Filed

    The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was taken for an oil change, and it was discovered that the hood latch cable had either disconnected or snapped off. While attempting to open the hood, the interior hood release handle was inoperable, and the…

Read all 165 complaints

Front Passenger Air Bag May Not Deploy

NHTSA #24V464000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported June 20, 2024 · Volkswagen Group of America, Inc.

Potentially affected: 271,330 vehicles

Repair completion: 76.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69PZ · Owners notified September 30, 2024 · Vehicles built October 1, 2020 – June 18, 2024 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Manufacturer remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tire Pressure Loss Not Detected/FMVSS 138

NHTSA #22V815000 · Tires — Pressure Monitoring and Regulating Systems · NHTSA notice

Reported October 31, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 296,044 vehicles

Repair completion: 86.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign AU:45J7,VW:45J6,45J8 · Owners notified November 18, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Safety consequence

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Manufacturer remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rearview Image May Not Display/FMVSS 111

NHTSA #22V514000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported July 20, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 43,091 vehicles

Repair completion: 91.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 91DV · Owners notified August 2, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Missing Fuel Injector Filter May Cause Fuel Leak

NHTSA #22V245000 · Fuel System, Gasoline — Fuel Injection System — Injectors · NHTSA notice

Reported April 13, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 1,382 vehicles

Repair completion: 95.08% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 24iD · Owners notified July 20, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Safety consequence

Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Delayed Deployment of Front Side Air Bag

NHTSA #22V152000 · Air Bags — Side/Window · NHTSA notice

Reported March 28, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 222,892 vehicles

Repair completion: 95.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 97GF · Owners notified June 22, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Safety consequence

A delayed air bag deployment can increase the risk of injury.

Manufacturer remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Reduced GVWR Label Missing/FMVSS 110

NHTSA #22V086000 · Equipment — Other — Labels · NHTSA notice

Reported February 16, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 3,648 vehicles

Repair completion: 90.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 09D9 · Owners notified March 31, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Manufacturer remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Blocked Drain Tube May Cause Air Bag Deployment

NHTSA #21V892000 · Visibility — Defroster/Defogger/HVAC System · NHTSA notice

Reported November 17, 2021 · Volkswagen Group of America, Inc.

Potentially affected: 54,429 vehicles

Repair completion: 97.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 87H4 · Owners notified January 14, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

Safety consequence

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

Manufacturer remedy

Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Improperly Tightened Front Wheel Bearing Bolts

NHTSA #21V812000 · Wheels — Lugs/Nuts/Bolts/Studs · NHTSA notice

Reported October 15, 2021 · Volkswagen Group of America, Inc.

Potentially affected: 30 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 40R7 · Owners notified November 2, 2021

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

Safety consequence

The bolts may loosen and cause a loss of control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Damaged Relays In Fuse Box May Cause Fire

NHTSA #21V616000 · Electrical System — Wiring — Relays/Solenoids · NHTSA notice

Reported August 6, 2021 · Volkswagen Group of America, Inc.

Potentially affected: 33 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 97FR · Owners notified August 27, 2021

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.

Safety consequence

A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.

Manufacturer remedy

Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Incorrectly Machined Wheel Lug Bolt Holes

NHTSA #21V132000 · Wheels — Rim · NHTSA notice

Reported March 3, 2021 · Volkswagen Group of America, Inc.

Potentially affected: 128 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 44Q9 · Owners notified March 12, 2021

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

Safety consequence

An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Steering Due To Knuckle Failure

NHTSA #21V026000 · Steering · NHTSA notice

Reported January 27, 2021 · Volkswagen Group of America, Inc.

Potentially affected: 10,303 vehicles

Repair completion: 98.64% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 40Q7 · Owners notified February 16, 2021

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Safety consequence

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Black Or Frozen Rear View Camera Image/FMVSS 111

NHTSA #20V716000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported November 18, 2020 · Volkswagen Group of America, Inc.

Potentially affected: 32,048 vehicles

Repair completion: 99.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 91BB / 91BC · Owners notified December 11, 2020

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Steering Due To Knuckle Failure

NHTSA #20V712000 · Steering · NHTSA notice

Reported November 17, 2020 · Volkswagen Group of America, Inc.

Potentially affected: 776 vehicles

Repair completion: 99.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 40Q6 · Owners notified November 19, 2020

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Volkswagen dealer immediately.

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Manufacturer remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Overcured Tires Can Fail

NHTSA #20V702000 · Tires — Sidewall · NHTSA notice

Reported November 13, 2020 · Volkswagen Group of America, Inc.

Potentially affected: 760 vehicles

Repair completion: 99.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 44Q5 · Owners notified November 30, 2020

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

Safety consequence

Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Volkswagen Atlas Cross Sport model years

Check your 2021 Volkswagen Atlas Cross Sport VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Atlas Cross Sport at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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