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NHTSA campaign 20V712000 · Volkswagen campaign 40Q6

Volkswagen Recall 20V-712: Loss of Steering Due To Knuckle Failure

  • Do not drive

Owners are advised not to drive these vehicles until the recall repair is done.

NHTSA recall 20V712000 (Volkswagen campaign 40Q6) was reported by Volkswagen Group of America, Inc. on November 17, 2020, with 776 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen Atlas Cross Sport and Volkswagen Atlas for model years 2020–2021. Owners were notified on November 19, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V712000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Volkswagen VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V712000 (also written 20V-712 or 20V712)
Filed by
Volkswagen Group of America, Inc.
Volkswagen campaign number
40Q6
Report received
Potentially affected
776 vehicles (per NHTSA)
Component
Steering
Owners notified

Repair completion: 99.87% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V712000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Volkswagen

All Volkswagen recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V712000.

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Manufacturer remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V712000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.