NHTSA vehicle safety data

2023 Volkswagen Atlas Cross Sport Recalls, Ratings & Complaints

The 2023 Volkswagen Atlas Cross Sport has 6 NHTSA recall campaigns and 20 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2023 Volkswagen Atlas Cross Sport, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2023 Volkswagen Atlas Cross Sport owner complaints

Owners have filed 20 complaints with NHTSA about the 2023 Volkswagen Atlas Cross Sport, describing incidents dated March 28, 2023 to October 28, 2026.

Most-cited components

Engine 6 complaints
Air Bags 5 complaints
Unknown or Other 4 complaints
Electrical System 3 complaints
Exterior Lighting 3 complaints
Service Brakes 3 complaints

Of the 20 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11774325 · Filed October 28, 2026
I have a 2023 Volkswagon Atlas cross sport. The vehicle day running light went out on both sides. On doing a little research, I came across that this is a common problem with this vehicle and the cost is 1800 per side. Should there be a mass amount of customers reporting this same issue, this…
ODI #11767981 · Filed September 30, 2026
Daytime Running Lights Failure - 2023 Model with 82,000 miles. Found numerous instances in online forums and social media post about problem. Daytime running light doesn't work which puts at risk Yes, problem has been confirmed. No component has not been inspected. No warnings or messages. Noticed…
ODI #11751639 · Filed July 20, 2026
After noticing an oil leak and blue smoke in my 23 VW atlas, I took it to my local dealership in Tupelo, MS. I realized there was an open recall for the PCV Valve / Oil separator under code 10LP. However, the bad PCV valve also caused the timing chain cover to go bad. The dealership called me back…

Read all 20 complaints

Loss of Vehicle Control from Loose Brake and Suspension Bolts

NHTSA #25V434000 · Service Brakes · NHTSA notice

Reported June 30, 2025 · Volkswagen Group of America, Inc.

Potentially affected: 546 vehicles

Repair completion: 88.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 42HX · Owners notified July 25, 2025 · Vehicles built May 20, 2023 – June 12, 2023 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Safety consequence

A loss of vehicle control increases the risk of a crash.

Manufacturer remedy

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Front Passenger Air Bag May Not Deploy

NHTSA #24V464000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported June 20, 2024 · Volkswagen Group of America, Inc.

Potentially affected: 271,330 vehicles

Repair completion: 76.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69PZ · Owners notified September 30, 2024 · Vehicles built October 1, 2020 – June 18, 2024 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Manufacturer remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Trailing Arm Bolts Improperly Tightened

NHTSA #22V807000 · Suspension — Critical Fasteners · NHTSA notice

Reported October 26, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 33 vehicles

Repair completion: 87.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 42M2 · Owners notified November 22, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Safety consequence

Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Damaged Connecting Rod Bearings

NHTSA #22V753000 · Engine and Engine Cooling — Engine — Hard Parts Internal/Mechanical · NHTSA notice

Reported October 7, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 76,515 vehicles

Repair completion: 98.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign VW: 13i4, Audi: 13i5 · Owners notified November 8, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Safety consequence

A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Brake Lines May Leak

NHTSA #22V718000 · Service Brakes, Hydraulic — Foundation Components — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported September 26, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 555 vehicles

Repair completion: 98.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 47T2 · Owners notified November 22, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.

Safety consequence

A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Delayed Deployment of Front Side Air Bag

NHTSA #22V152000 · Air Bags — Side/Window · NHTSA notice

Reported March 28, 2022 · Volkswagen Group of America, Inc.

Potentially affected: 222,892 vehicles

Repair completion: 95.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 97GF · Owners notified June 22, 2022

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Safety consequence

A delayed air bag deployment can increase the risk of injury.

Manufacturer remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Crash test photos and videos are published by NHTSA's New Car Assessment Program (NCAP). try.vin is not affiliated with or endorsed by NHTSA.

2023 Volkswagen Atlas Cross Sport SUV FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

17% rollover risk

Crash Test Photos

NHTSA frontal crash test photo for the 2023 Volkswagen Atlas Cross Sport SUV FWD rating — Frontal crash test. Photo: NHTSA

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning (Optional)

2023 Volkswagen Atlas Cross Sport SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

15% rollover risk

Crash Test Photos

Same NHTSA frontal crash test photo as the 2023 Volkswagen Atlas Cross Sport SUV FWD above.

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning (Optional)

20 owner complaints have been filed with NHTSA for the 2023 Volkswagen Atlas Cross Sport.

Exterior Lighting

ODI #11774325

Incident: October 28, 2026 · Filed: October 28, 2026

I have a 2023 Volkswagon Atlas cross sport. The vehicle day running light went out on both sides. On doing a little research, I came across that this is a common problem with this vehicle and the cost is 1800 per side. Should there be a mass amount of customers reporting this same issue, this replacement should be replaced free of charge. Please advise if this should be an option

Exterior Lighting

ODI #11767981

Incident: September 8, 2026 · Filed: September 30, 2026

Daytime Running Lights Failure - 2023 Model with 82,000 miles. Found numerous instances in online forums and social media post about problem. Daytime running light doesn't work which puts at risk Yes, problem has been confirmed. No component has not been inspected. No warnings or messages. Noticed daytime running light was not working.

Engine

ODI #11751639

Incident: July 20, 2026 · Filed: July 20, 2026

After noticing an oil leak and blue smoke in my 23 VW atlas, I took it to my local dealership in Tupelo, MS. I realized there was an open recall for the PCV Valve / Oil separator under code 10LP. However, the bad PCV valve also caused the timing chain cover to go bad. The dealership called me back and said VW would not cover this issue. I then called VW to see if they would step in and provide some sort of Goodwill and they denied me. They would not transfer me to a supervisor or provide any written approval that they denied covering the new timing chain cover... the call was super unprofessional and the failing part was a corresponding issue to the page PCV valve. I would like any assistance on getting VW to make this right for myself or others. This sounds like a very common issue!

Exterior Lighting

ODI #11751569

Incident: April 15, 2026 · Filed: July 20, 2026

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact stated that while seated inside the parked vehicle, the contact became aware of a reflection and exited the vehicle and discovered that the daytime running lights were inoperable. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the headlight assembly needed to be replaced. The headlight assembly was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.

Service Brakes; Forward Collision Avoidance

ODI #11687902

Crash

Incident: August 3, 2025 · Filed: September 17, 2025

Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this problem. However, the problem has never been fixed, and persisted up until the time of the accident. Secondly, the vehicle's navigation system stopped working during the week of July 28th, and this was reported to Rick Case VW on July 30th. Attempts to address the fact that the car's non-working features contributed to the accident remain unresolved with Rick Case VW (seller) and VW Corporate (manufacturer), as of September 17. We made several amicable and fair requests, up to and including: 1) giving us another/newer vehicle without any charges or fees whatsoever, or change to payment amount unless it is less, and/or 2) refunding all monies paid to date so we could find a new car on our own. To date, there has been very little communication from either party and no genuine care or effort to assist us with this case. The Rick Case Collision Center has been in possession of our vehicle for approximately 6 weeks to fix an array of damages. At this point, we do not feel the car is road-worthy or safe to drive and we have made this expressly clear in emails and voicemails to VW/Rick Case VW. The management of Rick Case VW has made no offer of a loaner nor have they acknowledged our request to exchange this vehicle. They are well aware that their faulty, non-functioning systems in our VW 2023 Atlas SE contributed to the accident in August. Their professionalism and respect for the customer would have gone a long way in resolving this in a timely and amicable manner. Now we may have no choice but to resort to taking this a step further, legally.

Air Bags

ODI #11640455

Incident: June 19, 2024 · Filed: February 3, 2025

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags

ODI #11630996

Incident: April 16, 2024 · Filed: December 16, 2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags

ODI #11614892

Incident: September 16, 2024 · Filed: September 16, 2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags

ODI #11610983

Incident: June 19, 2024 · Filed: August 26, 2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags

ODI #11610041

Incident: August 21, 2024 · Filed: August 21, 2024

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Other Volkswagen Atlas Cross Sport model years

Check your 2023 Volkswagen Atlas Cross Sport VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Atlas Cross Sport at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Volkswagen VIN