2014 Toyota Sequoia Recalls, Ratings & Complaints

Incident: December 9, 2024 · Filed: December 9, 2024

The paint on my vehicle is peeling off- roof, around all windows and expanding.  I went to a Toyota Dealership Part Counter to get touch-up paint and they told me that color had a paint recall. (Every time I wash the vehicle it gets worse.)  I asked to speak with a service manager at Toyota, 11/2024 and was informed that the paint color (0070 Blizzard Pearl) had a recall for peeling off.  Their recall solution is to bring the vehicle to a certified Toyota Collision center and they will repaint the vehicle affected by the recall. It's not a safety recall, but rather a CSP(Customer Support Program).  Unfortunately, even if you service the vehicle at a dealership it is unlikely they would share the CSP information, only a safety recall information.  Instead, a CSP is mailed to you.  I contacted Toyota customer service and they mailed the CSP notice in 2020 to the previous owner's address.  Toyota then extended the CSP expiration to 5/13/2024 on 12/11/2022, but failed to mail an additional extension of the CSP notice to me.  Toyota did confirm they had my contact information during that timeframe. Toyota did send me other safety recalls from 12/11/2022 to 5/13/2024, so they had my contact information to notify me of the CSP paint recall.  I was told since the CSP expired 05/2024 that they will not repaint my vehicle and I will have to pay to repaint.  Toyota is being unethical, dishonorable, scandalous, shifty, discreditable, parsimonious and immoral.  As they did not act with due diligence to notify their customer the paint was going to literally fall off of the car.  I was laid off and can not afford to pay to repaint it.  They need to act in good faith to rectify this issue and repaint my vehicle.  Had I been notified 2 years ago, I would have certainly had them repaint it. I thank the parts counter employee to letting me know this was their fault.

Incident: March 3, 2022 · Filed: December 9, 2024

The paint on my vehicle is peeling off- roof, around all windows and expanding. I went to a Toyota Dealership Part Counter to get touch-up paint and they told me that color had a paint recall. (Every time I wash the vehicle it gets worse.) I asked to speak with a service manager at Toyota, 11/2024 and was informed that the paint color (0070 Blizzard Pearl) had a recall for peeling off. Their recall solution is to bring the vehicle to a certified Toyota Collision center and they will repaint the vehicle affected by the recall. It's not a safety recall, but rather a CSP(Customer Support Program). Unfortunately, even if you service the vehicle at a dealership it is unlikely they would share the CSP information, only a safety recall information. Instead, a CSP is mailed to you. I contacted Toyota customer service and they mailed the CSP notice in 2020 to the previous owner's address. Toyota then extended the CSP expiration to 5/13/2024 on 12/11/2022, but failed to mail an additional extension of the CSP notice to me. Toyota did confirm they had my contact information during that timeframe. Toyota did send me other safety recalls from 12/11/2022 to 5/13/2024, so they had my contact information to notify me of the CSP paint recall. I was told since the CSP expired 05/2024 that they will not repaint my vehicle and I will have to pay to repaint. Toyota is being unethical, dishonorable, scandalous, shifty, discreditable, parsimonious and immoral. As they did not act with due diligence to notify their customer the paint was going to literally fall off of the car. I was laid off and can not afford to pay to repaint it. They need to act in good faith to rectify this issue and repaint my vehicle. Had I been notified 2 years ago, I would have certainly had them repaint it. I thank the parts counter employee to letting me know this was their fault.

Incident: July 15, 2024 · Filed: October 21, 2024

I live in the high rockies and travel daily for work. I have left my studded tires on year-round for 10 years. This is my 3rd time using General Grabber Arctic studded tires. The side wall is damaged on 2, the studs are missing in sporadic spots. They have only been used approx 18k and are worn. The Manufacture tread warranty is 75k. Tire rack wont honor the tread wear and also are requiring me to purchase new tires that have sidewall damage and they may reimburse me. I did purchase road hazard, although Tire Rack uses a 3rd party. The manufacturer told me that these tires are only to be used 43 degree or less temp, which on a summy winter day in the high Country it can be 70- neg 20 degrees. The also said once I stud the tires it voids their warranty, as well as they offered to reimburse me to replace my tires, but only will give me 25%. Between Tire Rack and General, they are not providing a solution and now I will have to drive on worn tires this winter, as I can not afford to replace out of pocket. They are not allowing a solution, in which it jeopardizes the safety of my family. It's also against the law in Colorado to drive on tires that the tread is worn. Point being these tires should not have worn this quickly and they just care about money and not the consumer's safety.

Incident: December 8, 2023 · Filed: December 13, 2023

Car was taken in for routine maintenance at local dealership where all work is done -Feb 2023 recommended brakes upon inspection brakes at .2 and .5 wear - pre paid -the part were ordered and took awhile to come in -returned to dealership to have brakes done early April 2023 - found out wrong part ordered Needed TRD Big brake kit - pads needed part # PTR09-34071- parts on back order May, then June then July and then sept - called Toyota cooperate and after multi calls got a case number [XXX]- dealing with Carter George at Toyota brand engagement -offered to pay 42 dollars a day due safety of the car and brakes on back order - I would first pay out of pocket and then be reimbursed august , sept October and November each month a set back on time for brake parts to be delivered - talked with him monthly - and received ok to continue rental Dec 8 received a call from Carter George that the brake parts were not due in until October 2024 or aer BUT Toyota would no longer support rental or contribute to any further repair costs - even the downgrading of the brake system from TRD big brake 6 pistons to a 2 piston standard brake - all further costs were on me . I have worked with my local dealership and they have discounted the price of downgrading the brakes but Toyota will NOT help cover costs even though replacement parts or other options are unavailable - the car has not been driven - but now this is my only source of transportation to get to work . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: January 1, 2021 · Filed: March 3, 2023

My 2014 Toyota Sequoia Platinum has the frame rusting problem that other models have had; however my Make/Year is not included in the recall.

Incident: July 8, 2021 · Filed: July 8, 2021

Airbag light on and needs spiral cable. safety is at risk because the mechanism to deploy air bag is not functioning confirmed by both dealer and outside mechanic Has been inspected by Toyota dealership there has been multiple airbag recalls for Toyota vehicles during the year my car came out. I feel there needs to be a recall on this airbag issue

Incident: February 13, 2020 · Filed: March 9, 2020

THE CAR DOESN'T WANT TO START. ALL LIGHTS ARE ON THE DASHBOARD. THE CAR RUNS TERRIBLY AND STALLS AT TIMES. THE CODE STATES THE FUEL PUMP NEEDS TO BE REPLACED. FUEL PUMP HAS BEEN ON BACKORDER FOR 5 WEEKS. OVER 1300 REQUESTS FOR THE PART IN THIS AREA ALONE. OBVIOUSLY THIS IS A PROBLEM WITH OTHER SEQUOIAS AS WELL.

Incident: October 18, 2019 · Filed: February 27, 2020

BOTH FRONT SEATS ARE BROKEN. THIS IS A VEHICLE THAT IS NOT DRIVEN THAT MUCH IT IS THE 2ND CAR AND USED ON WEEKENDS MOSTLY. I HAVE ONLY HAD THE CAR FOR A SHORT PERIOD OF TIME NEVER HAVE HAD CAR SEAT OR SEATS BREAK AT ALL NOW BOTH FRONT SEATS ARE BROKEN I THOUGHT SCREWS WERE LOOSE DEALER SAID BROKEN. WTF

Incident: January 1, 2020 · Filed: January 21, 2020

MY 2014 TOYOTA SEQUOIA IS STALLING AT LOW SPEEDS, I.E. WHEN MAKING U TURNS OR SLOWING UP AND PRESSING THE GAS, THERE IS A 5-7 SECOND DELAY IN THE ENGINE RESPONDING, THIS IS CAUSING A SAFETY ISSUE WHEN YOU NEED TO GET OUT ON A BUSY ROAD AND YOU DON'T HAVE THE POWER NEEDED. I HAVE SPENT SEVERAL HUNDRED DOLLARS AT THE TOYOTA DEALERSHIP WITH STILL NO RESOLUTION AND RECENTLY HAD THE SPARK PLUGS REPLACED. I HAVE READ ON NEWER MODELS THE FUEL PUMPS HAVE HAD A RECALL, BUT AT THIS TIME NOT THE 2014. PLEASE NOTE FOR THE QUESTION BELOW, WHEN DID THIS HAPPEN, ITS BEEN GOING ON NOW FOR OVER A YEAR.

Incident: April 10, 2019 · Filed: April 11, 2019

I WAS DRIVING ON I-10 IN LOUISIANA (DRIVING FROM TEXAS TO GEORGIA) WHEN I HEARD A LOUD GUNSHOT NOISE. I PULLED OVER AND LOOKED AT MY TIRES AND AROUND THE BODY OF THE CAR AND THEN LOOKED UP ON THE ROOF. THE SUNROOF WAS SHATTERED WITH A HUGE HOLE IN THE MIDDLE. I HAD A DOG AND 2 AND 4 YEAR OLD IN MY CAR. NO OVERPASSES OR OTHER CARS AROUND ME. NOTHING HIT THE CAR. IT WAS A SPONTANEOUS SHATTER. NO DRAMATIC WEATHER CHANGES.