NHTSA vehicle safety data

2009 Saturn Outlook Recalls, Ratings & Complaints

The 2009 Saturn Outlook has 7 NHTSA recall campaigns and 192 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Saturn dealer.

NHTSA recall and complaint data for the 2009 Saturn Outlook, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2009 Saturn Outlook owner complaints

Owners have filed 192 complaints with NHTSA about the 2009 Saturn Outlook, describing incidents dated April 17, 2009 to June 7, 2024.

Most-cited components

Exterior Lighting 75 complaints
Electrical System 44 complaints
Steering 42 complaints
Engine 21 complaints
Power Train 19 complaints
Seat Belts 8 complaints

Of the 192 complaints on file, 5 report a crash and 3 a fire; across all 192 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11618548 · Filed October 7, 2024
The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was…
ODI #11561602 · Filed December 23, 2023
I was driving and my car started to lurch and went into reduced power mode. I quickly pulled over and turned off the engine. It was towed into the shop, and we found that the timing chain had broken. We had just had our engine mounts replaced and the oil changed. The vehicle has been well…
ODI #11510488 · Filed March 6, 2023
UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop

Read all 192 complaints

Owner-reported

2009 Saturn Outlook mileage at failure

156 of the 192 complaints on file for the 2009 Saturn Outlook give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Exterior Lighting	Median 40,000 miles	Middle half 30,000–50,000 miles	Based on 58 complaints
Electrical System	Median 45,000 miles	Middle half 30,000–80,000 miles	Based on 34 complaints
Steering	Median 75,000 miles	Middle half 45,000–90,000 miles	Based on 32 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2009 Saturn Outlook in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA20-002: Outboard Front Seat Belt Anchor Cable Failure
Closed August 30, 2024
- Recall 21V-245
Recall Query RQ19-003: Seat Belt Anchor Cable Failure
Closed August 31, 2020
Defect Petition DP12-003: Loss of Headlamp Illumination
Closed July 24, 2014

Open and recently closed NHTSA defect investigations

Liftgate Struts may Fail and Liftgate may Fall

NHTSA #15V415000 · Structure — Body — Hatchback/Liftgate · NHTSA notice

Reported June 30, 2015 · General Motors LLC

Potentially affected: 691,144 vehicles

Repair completion: 79.59% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 15240 · Owners notified November 15, 2016 · Vehicles built August 17, 2006 – March 18, 2010 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Safety consequence

If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Flexible Steel Cable for Seat Belt may Fail

NHTSA #14V266000 · Seat Belts · NHTSA notice

Reported May 20, 2014 · General Motors LLC

Potentially affected: 1,339,355 vehicles

Repair completion: 87.36% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14187 · Owners notified July 11, 2014 · Vehicles built April 14, 2008 – March 18, 2010 (per NHTSA)

Defect description

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Safety consequence

If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Manufacturer remedy

General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Impact Air Bags Wiring Connections

NHTSA #14V118000 · Air Bags — Side/Window · NHTSA notice

Reported March 17, 2014 · General Motors LLC

Potentially affected: 1,176,407 vehicles

Repair completion: 90.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14030 · Owners notified June 16, 2014

Defect description

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Safety consequence

Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Manufacturer remedy

GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

SECOND ROW SAFETY BELT INTERFERENCE

NHTSA #10V375000 · Seat Belts · NHTSA notice

Reported August 12, 2010 · GENERAL MOTORS CORP.

Potentially affected: 207,210 vehicles

Manufacturer campaign N100243 · Owners notified August 18, 2010 · Vehicles built July 1, 2008 – June 30, 2009 (per NHTSA)

Defect description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Safety consequence

THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Notes

GM'S RECALL NO. N100243.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

HEATED WINDSHIELD WASHER MODULE SHORT CIRCUIT

NHTSA #10V240000 · Electrical System · NHTSA notice

Reported June 4, 2010 · GENERAL MOTORS CORP.

Potentially affected: 1,365,070 vehicles

Owners notified June 11, 2010

Defect description

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Safety consequence

IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Manufacturer remedy

DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

SHIFT LEVER INDICATOR/FMVSS 102 & FMVSS 114

NHTSA #09V073000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported March 6, 2009 · GENERAL MOTORS CORP.

Potentially affected: 276,729 vehicles

Manufacturer campaign 09041 · Owners notified March 15, 2009

Defect description

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Safety consequence

THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Manufacturer remedy

DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

Notes

GENERAL MOTORS RECALL NO. 09041.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FMVSS 209/SAFETY BELT BUCKLE ASSEMBLY

NHTSA #08V615000 · Seat Belts — Rear/Other — Buckle Assembly · NHTSA notice

Reported November 24, 2008 · GENERAL MOTORS CORP.

Potentially affected: 16,667 vehicles

Manufacturer campaign 08387 · Owners notified November 26, 2008 · Vehicles built July 1, 2008 – October 31, 2008 (per NHTSA)

Defect description

GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A SAFETY BELT BUCKLE IN THE SECOND OR THIRD ROW THAT IS MISSING A RIVET.

Safety consequence

IN A VEHICLE CRASH, IF THE RIVET IS MISSING, THE BUCKLE MAY SEPARATE FROM THE MOUNTING STRAP, INCREASING THE RISK OF INJURY TO THE PASSENGER.

Manufacturer remedy

DEALERS WILL INSPECT THE SAFETY BELT BUCKLES IN THE SECOND AND THIRD ROWS, AND REPLACE THEM IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; SATURN AT 1-800-972-8876; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Notes

GM RECALL NO. 08387.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

2009 Saturn Outlook 4-DR. w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 5, Passenger: 5

Side Pole

Not Rated

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control

3 investigations

192 owner complaints have been filed with NHTSA for the 2009 Saturn Outlook.

Engine

ODI #11618548

Incident: June 7, 2024 · Filed: October 7, 2024

The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the timing belt had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle was not covered under GM Campaign Number: 10287C since the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Engine

ODI #11561602

Incident: December 8, 2023 · Filed: December 23, 2023

I was driving and my car started to lurch and went into reduced power mode. I quickly pulled over and turned off the engine. It was towed into the shop, and we found that the timing chain had broken. We had just had our engine mounts replaced and the oil changed. The vehicle has been well maintained. I have seen the issue with the timing chain failure is a common problem in Saturns/GM from internet research. It looks like there was a service bulletin to bring the car in if Service light comes on and you “think” it’s due to premature wear of timing chain. Now we are told the engine needs to be replaced because it was damaged by the timing chain failure and it seems like a known defect that should be covered because it exceeded the value of the car to have such a fix.

Electrical System; Vehicle Speed Control; Engine

ODI #11510488

Incident: October 12, 2022 · Filed: March 6, 2023

UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop

Steering; Unknown or Other; Engine

ODI #11476684

Incident: July 30, 2022 · Filed: July 30, 2022

I bought this 2009 Saturn Outlook yesterday from a used dealership they said there was nothing wrong with the car well I live over 100 miles away from where I bough it and about halfway home it’s it was dark outside I was driving on the highway going up a hill the motor was acting like it wanted to jump out f the car (I’m not sure exactly how to describe it) anyways it only did ur for just a second then stopped all went back to normal and today just died while driving and now it wont start wont even turn over

Suspension; Power Train; Engine

ODI #11406787

Incident: April 6, 2021 · Filed: April 6, 2021

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN MY CAR SLOWED DOWN REALLY SLOW I PULLED OVER AND TURNED IT OFF. WHEN I TRIED TO TURN IT BACK ON IT WOULDN'T CRANK.

Engine

ODI #11386008

Incident: December 30, 2020 · Filed: January 1, 2021

THE TIMING CHAIN IS GETTING STRETCHED IS WHAT THE CODES SAY AND NEEDS TO BE REPAIRED FEELS LIKE IT'S LOOSING POWER

Power Train

ODI #11361209

Incident: September 25, 2020 · Filed: September 25, 2020

I STOPPER THE VEHICLE, IN MY DRIVE WAY, WHICH HAS A VERY SLIGHT INCLINE, PLACED THE SHIFT LEVER IN PARK. EXITED AND LOCKED THE VEHICLE. AS I WAS STEPPING AWAY IT STARTED TO ROLL BACKWARDS. IT STOPPED ON ITS OWN AFTER ROLLING BACKWARDS SEVERAL FEET. I UNLOCKED THE VEHICLE, APPLIED THE PARKING BRAKE, STARTED THE VEHICLE, RELEASED THE PARKING BRAKE. I DROVE THE VEHICLE IN REVERSE AND THEN FORWARD SEVERAL FEET, PLACED THE SHIFT LEVER IN PARK, SHUT THE VEHICLE OFF. I DID NOT MOVE. I PUT ON THE PARKING BREAK TO BE SAFE. FOR YOUR INFORMATION, JUST PRIOR TO THIS ISSUE, WHILE PULLING INTO THE DRIVE WAY THE BUILT-IN GARAGE DOOR OPENER STARTED TO OPEN THE DOOR, THE DOOR STOPPED AND THE OPENER WOULD NOT RESTART THE GARAGE DOOR TO OPEN/CLOSE.

Seat Belts

ODI #11349858

Incident: August 10, 2015 · Filed: August 17, 2020

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE SECOND-ROW PASSENGER'S SIDE SEAT BELT MALFUNCTIONED AND CEASED AND WOULD NOT LATCH SECURELY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLE KRUM CHEVROLET LOCATED AT 12707 US-131, SCHOOLCRAFT, MI 49087 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELTS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 130,000.

Unknown or Other

ODI #11307737

Incident: February 1, 2014 · Filed: February 7, 2020

PAST 5 YEARS CHECK ENGINE LIGHT ON. REPLACES PLUGS 3X, CONVERTERS 3X, AND EVERYTHING INCLUDING IGNITION COILS 2X, LIGHT STILL ON, STATING CONVERTERS NEED REPLACING. CAR HAS BEEN IN THE SHOP MORE THAN A HOSPITAL HAS EMERGENCY ROOM PATIENTS. ENGINE LIGHT WOULD STAY OFF FOR A WEEK OR TWO, NOW ONLY FOR 30-40 MILES. EMISSIONS SAYS CAR NOT READY FOR TESTING. VEHICLE DRIVES AND RUNS PERFECTLY, PURRS LIKE A KITTEN, BUT NOW CAN'T PASS EMISSIONS. CHEVY, ACURA, REPAIR SHOPS, MUFFLER SHOPS AND ALLEY MECHANICS ALL BAFFLED. TOO MANY INVOICES TO UPLOAD, BUT I HAVE EVERY ONE OF THEM AND RECEIPTS FOR PARTS IF NEEDED. THIS HAS BEEN GOING ON SINCE I GOT THE CAR. CHEVY NEVER COULD FIX IT. EACH TRIP COST ME $700+, BUT NO SOLUTION, THE PROBLEM JUST KEEPS ESCALATING. OH, I NEVER PUT CHEAP GAS IN VEHICLE, AND OIL CHANGES/ TUNE- UP ARE UP TO DATE. HELP PLEASE. (SOMEONE SUGGESTED THE ECM COMPUTER IS BAD)

Exterior Lighting

ODI #11301676

Incident: December 1, 2019 · Filed: January 24, 2020

MY HEADLIGHTS KEEP GOING OUT RANDOMLY AND THIS VERY UNSAFE AS I AM A SINGLE MOTHER OF 2 YOUNG CHILDREN! I HAVE HAD IT FIXED 4 TIMES! THE LAST TIME I TOOK IT TO THE SHOP, I WAS TOLD THE WIRING HARNESS KEEPS MELTING. I RESEARCHED THIS PROBLEM AND MANY OTHERS ARE ALSO HAVING EXPERIENCING THIS ISSUE.

Other Saturn Outlook model years

Check your 2009 Saturn Outlook VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Saturn Outlook at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Saturn VIN