NHTSA campaign 15V415000 · Manufacturer campaign 15240
General Motors LLC Recall 15V-415: Liftgate Struts may Fail and Liftgate may Fall
NHTSA recall 15V415000 (Manufacturer campaign 15240) was reported by General Motors LLC on June 30, 2015, with 691,144 vehicles potentially affected (per NHTSA). NHTSA's record lists the GMC Acadia, Buick Enclave, Chevrolet Traverse and more for model years 2007–2012. Owners were notified on November 15, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 15V415000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 15V415000 (also written 15V-415 or 15V415)
- Filed by
- General Motors LLC
- Manufacturer campaign number
- 15240
- Report received
- Potentially affected
- 691,144 vehicles (per NHTSA)
- Component
- Structure — Body — Hatchback/Liftgate
- Owners notified
Repair completion: 79.59% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 15V415000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Buick
Buick Enclave
Chevrolet
All Chevrolet recallsGMC
GMC Acadia
Saturn
All Saturn recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 15V415000.
Defect description
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Safety consequence
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Manufacturer remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 15V415000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.