NHTSA vehicle safety data
2004 Peterbilt 387 Recalls & Complaints
The 2004 Peterbilt 387 has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Peterbilt dealer.
NHTSA recall and complaint data for the 2004 Peterbilt 387. Recall data is refreshed daily from NHTSA.
2004 Peterbilt 387 owner complaints
Owners have filed 1 complaint with NHTSA about the 2004 Peterbilt 387, describing incidents dated June 10, 2005.
Most-cited components
- Latches/Locks/Linkages 1 complaint
Newest complaints
ODI #10124956 · Filed
DT: CONTACT STATES WHILE DRIVING THE HOOD COMES UP. THERE IS A HOOD LATCH ASSEMBLY AVAILABLE. *AK
ICON ELECTRONIC SERVICE TOOL/CUMMINS
NHTSA #06V251000 · Equipment · NHTSA notice
Reported July 13, 2006 · PACCAR INCORPORATED
Potentially affected: 40 vehicles
Manufacturer campaign 706B · Vehicles built July 2, 2004 – May 17, 2005 (per NHTSA)
Defect description
ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.
Safety consequence
GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.
Manufacturer remedy
CUMMINS IS CONDUCTING THIS RECALL (PLEASE SEE 06E063000) AND WILL REPLACE THE ICON SERVICE TOOL 2.2 WITH A NEW ICON SERVICE TOOL 2.3 FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR PETERBILT AT 1-940-591-4201.
Notes
PETERBILT RECALL NO. 706B. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
VARIABLE VALVE ACTUATION OIL LINE/OIL LEAK
NHTSA #05V570000 · Engine and Engine Cooling · NHTSA notice
Reported December 22, 2005 · PACCAR INCORPORATED
Potentially affected: 30,995 vehicles
Manufacturer campaign 05KW7 & 1205E · Owners notified April 17, 2006 · Vehicles built April 18, 2003 – September 9, 2005 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Safety consequence
THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Manufacturer remedy
CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
Notes
KENWORTH RECALL NO. 05KW7 AND PETERBILT RECALL NO. 1205E.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236(TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
PACCAR/PETERBILT/AIR SUSPENSION SEAT FAILURE
NHTSA #04V548000 · Seats · NHTSA notice
Reported November 16, 2004 · PACCAR INCORPORATED
Potentially affected: 251 vehicles
Manufacturer campaign 1104E · Owners notified December 6, 2004 · Vehicles built June 30, 2003 – March 12, 2004 (per NHTSA)
Defect description
ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.
Safety consequence
A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
Manufacturer remedy
GRA-MAG WILL PROVIDE CUSTOMERS WITH REPAIR KITS WHICH INCLUDE INSTRUCTIONS AND PARTS TO REPAIR THE SEAT. OWNERS SHOULD CONTACT GRA-MAG AT 614-875-8435 OR PETERBILT AT 940-591-4201.
Notes
PETERBILT RECALL NO. 1104E.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Peterbilt 387 model years
Check your 2004 Peterbilt 387 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Peterbilt 387 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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