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NHTSA vehicle safety data

2014 Mazda CX-9 Recalls, Ratings & Complaints

The 2014 Mazda CX-9 has 3 NHTSA recall campaigns and 54 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mazda dealer.

NHTSA recall and complaint data for the 2014 Mazda CX-9, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2014 Mazda CX-9 owner complaints

Owners have filed 54 complaints with NHTSA about the 2014 Mazda CX-9, describing incidents dated April 2, 2014 to August 1, 2024.

Most-cited components

  • Engine 20 complaints
  • Service Brakes 9 complaints
  • Unknown or Other 9 complaints
  • Power Train 7 complaints
  • Fuel/Propulsion System 5 complaints
  • Suspension 5 complaints

Of the 54 complaints on file, 1 reports a crash and 1 a fire (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11626356 · Filed

    The contact owns a 2014 Mazda CX-9. The contact stated while driving at various speeds, the vehicle was drifting to either side. There was no warning light illuminated. The contact had to forcefully grip the steering wheel to avoid losing control of vehicle. The vehicle was taken to an independent…

  • ODI #11597219 · Filed

    I purchased a 2014 Mazda CX-9 back in May of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on the dash, the day after Christmas I was driving to work (I worked in the next state over) on the highway my car just shut down. No warnings, no check engine lights NOTHING! It just…

  • ODI #11576989 · Filed

    The water pump failed causing water to mix with the oil and damage the head gasket. Estimates recommend replacing engine. The service engine light came on and we took it to our trusted mechanic right away. Got the estimates from two mechanics for this repair and then towed the car to Mazda dealer…

Read all 54 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Mazda CX-9 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Passenger Frontal Air Bag Inflator May Explode

NHTSA #18V717000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice

Reported October 12, 2018 · Mazda North American Operations

Potentially affected: 155,436 vehicles

Repair completion: 76.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mazda campaign 1317F · Owners notified November 9, 2018 · Vehicles built July 28, 2009 – August 26, 2015 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Mazda dealer immediately.

Defect description

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficient Bolt Torque may Cause Steering Loss

NHTSA #16V203000 · Steering · NHTSA notice

Reported April 11, 2016 · Mazda North American Operations

Potentially affected: 578 vehicles

Repair completion: 79.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mazda campaign 9316D · Owners notified May 10, 2016 · Vehicles built December 6, 2012 – July 31, 2015 (per NHTSA)

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Safety consequence

If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Corrosion of Front Suspension Ball Joint

NHTSA #15V451000 · Suspension — Front — Control Arm — Lower Ball Joint · NHTSA notice

Reported July 20, 2015 · Mazda North American Operations

Potentially affected: 193,484 vehicles

Repair completion: 70.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mazda campaign 8515G · Owners notified September 14, 2015 · Vehicles built October 24, 2006 – December 28, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Safety consequence

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Mazda CX-9 model years

Check your 2014 Mazda CX-9 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mazda CX-9 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mazda VIN