NHTSA vehicle safety data
2020 Mazda CX-9 Recalls, Ratings & Complaints
The 2020 Mazda CX-9 has 1 NHTSA recall campaign and 19 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mazda dealer.
NHTSA recall and complaint data for the 2020 Mazda CX-9, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2020 Mazda CX-9 owner complaints
Owners have filed 19 complaints with NHTSA about the 2020 Mazda CX-9, describing incidents dated January 30, 2020 to June 1, 2026.
Most-cited components
- Engine 5 complaints
- Electrical System 4 complaints
- Fuel/Propulsion System 3 complaints
- Unknown or Other 3 complaints
- Forward Collision Avoidance 2 complaints
- Power Train 2 complaints
Of the 19 complaints on file, 1 reports a crash; across all 19 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11747446 · Filed
The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later…
ODI #11745213 · Filed
The mazda Cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues
ODI #11741400 · Filed
Prior to [XXX] The vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to [XXX], the vehicle stopped operating properly. The…
Seat May Slide Forward in a Crash/FMVSS 210
NHTSA #21V750000 · Seats — Mid/Rear Assembly · NHTSA notice
Reported September 27, 2021 · Mazda North American Operations
Potentially affected: 8,648 vehicles
Repair completion: 93.08% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Mazda campaign 5221I · Owners notified November 4, 2021
Defect description
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety consequence
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Manufacturer remedy
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Mazda CX-9 model years
Check your 2020 Mazda CX-9 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mazda CX-9 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Mazda VIN