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NHTSA vehicle safety data

2011 Lincoln Town Car Recalls, Ratings & Complaints

The 2011 Lincoln Town Car has 3 NHTSA recall campaigns and 6 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lincoln dealer.

NHTSA recall and complaint data for the 2011 Lincoln Town Car, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2011 Lincoln Town Car owner complaints

Owners have filed 6 complaints with NHTSA about the 2011 Lincoln Town Car, describing incidents dated December 17, 2012 to October 2, 2022.

Most-cited components

  • Steering 4 complaints
  • Air Bags 2 complaints
  • Seat Belts 1 complaint
  • Service Brakes 1 complaint
  • Tires 1 complaint
  • Unknown or Other 1 complaint

Of the 6 complaints on file, 2 report a crash; across all 6 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11487568 · Filed

    I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .

  • ODI #11465653 · Filed

    I WAS DRIVING GOING OVER 50 PER MILE ON HWY , WHEN I TRY TO TAKE THE EXIT MY VEHICLE KEEP GOING STRAIGHT I CAN'T MOVE THE STEERING WHEEL , I WAS ALMOST GOING TO THE TREES THAN I STOP . AND I THINK THIS PART OF RECALL PLEASE CONTACT ME AT [XXX] THANK YOU . INFORMATION Redacted PURSUANT TO THE FREEDOM…

  • ODI #11228950 · Filed

    THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED…

Read all 6 complaints

Improper Repair of Upper Intermediate Shaft

NHTSA #14V704000 · Steering — Rack and Pinion — Pinion Shaft · NHTSA notice

Reported November 5, 2014 · Ford Motor Company

Potentially affected: 36,888 vehicles

Repair completion: 70.57% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14S25 · Owners notified November 19, 2014 · Vehicles built March 8, 2004 – August 30, 2011 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Safety consequence

Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Manufacturer remedy

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering Column Lower Bearing May Separate

NHTSA #13V385000 · Steering · NHTSA notice

Reported August 29, 2013 · Ford Motor Company

Potentially affected: 355,000 vehicles

Repair completion: 60.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 13S08 · Owners notified October 23, 2013 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Safety consequence

If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Notes

A separate service campaign applies to vehicles in non-corrosion states not addressed by this safety recall. Owners of these vehicles should contact Ford directly about these vehicles.For the safety recall, owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

INTAKE MANIFOLD SHIELD REMOVAL

NHTSA #10V638000 · Engine and Engine Cooling — Exhaust System — Manifold/Header/Muffler/Tail Pipe · NHTSA notice

Reported December 9, 2010 · EXECUTIVE COACH BUILDERS

Potentially affected: 161 vehicles

Manufacturer campaign FR5010 · Owners notified December 1, 2010 · Vehicles built June 12, 2009 – November 30, 2010 (per NHTSA)

Defect description

EXECUTIVE COACH IS RECALLING CERTAIN MODEL YEAR 2008-2011 LINCOLN TOWN CAR LIMOUSINES. THE FUEL RAIL SHIELD WAS LEFT OFF DURING MANUFACTURING. IN A FRONTAL IMPACT THE ENGINE COULD POTENTIALLY BEND OR RUPTURE FUEL LINES IF THE REPLACEMENT SHIELD IS NOT IN PLACE, CAUSING THOSE LINES TO LEAK FUEL.

Safety consequence

FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

EXECUTIVE COACH WILL SUPPLY KITS AND INSTALLATION INSTRUCTIONS TO HAVE VEHICLES REPAIRED AT A FACILITY OF THE OWNER'S CHOICE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT EXECUTIVE COACH AT 888-322-9272.

Notes

EXECUTIVE COACH SAFETY RECALL NO. FR5010.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Lincoln Town Car model years

Check your 2011 Lincoln Town Car VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lincoln Town Car at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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