NHTSA vehicle safety data

2002 Lincoln Town Car Recalls, Ratings & Complaints

The 2002 Lincoln Town Car has 1 NHTSA recall campaign and 65 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lincoln dealer.

NHTSA recall and complaint data for the 2002 Lincoln Town Car, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2002 Lincoln Town Car owner complaints

Owners have filed 65 complaints with NHTSA about the 2002 Lincoln Town Car, describing incidents dated October 19, 2001 to May 14, 2026.

Most-cited components

  • Air Bags 20 complaints
  • Vehicle Speed Control 12 complaints
  • Service Brakes 11 complaints
  • Engine 4 complaints
  • Latches/Locks/Linkages 4 complaints
  • Electrical System 3 complaints

Of the 65 complaints on file, 14 report a crash and 1 a fire; across all 65 complaints, owners report 12 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11737907 · Filed

    Last week I blow a back tire . They said the belt broke separated. GOT a knot. This week Im having the same problem with one of my front tires. On way ro work had to pull over. Tire has a knot. I used Firestone but have had nothing but issues. Didn't tighten down my tires wore tire another store…

  • ODI #11166790 · Filed

    ON 01/12/2019 I WAS TRAVELING STRAIGHT DOWN A LEVEL COUNTRY ROAD WITH 1 PASSENGER IN THE FRONT PASSENGER SEAT AT ABOUT 45 MPH WHEN FOR NO REASON THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. AFTER REGAINING CONTROL OF THE VEHICLE WE PULLED TO THE SIDE OF THE ROAD AND TOOK A FEW MINUTES TO…

  • ODI #11092770 · Filed

    TAKATA RECALL I'VE CHANGE THE BRAKE SWITCH ON MY CAR OVER FOUR TIMES AND IT WENT OUT AGAIN. MT CAR WILL NOT CHAGE GIER WHEN THIS HAPPENS. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL WITH THIS PROBLEM. THIS HAPPENS AFTER THE VEHICLE IS PARK.

Read all 65 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2002 Lincoln Town Car in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Steering Shaft May Separate

NHTSA #15E082000 · Steering · NHTSA notice

Reported October 6, 2015 · Dorman Products, Inc.

Potentially affected: 1,767 vehicles

Repair completion: 19.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified October 28, 2015

Defect description

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Safety consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Manufacturer remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Lincoln Town Car model years

Check your 2002 Lincoln Town Car VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lincoln Town Car at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Lincoln VIN