NHTSA vehicle safety data
2002 Lincoln Town Car
The 2002 Lincoln Town Car has 1 NHTSA recall and 64 owner complaints on record — every open recall is repaired free at an authorized Lincoln dealer.
Complete safety data for the 2002 Lincoln Town Car, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
STEERING
NHTSA #15E082000Reported October 6, 2015 · Dorman Products, Inc.
Defect description
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Safety consequence
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Free manufacturer remedy
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.