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NHTSA vehicle safety data

2023 Lexus RX350 Recalls, Ratings & Complaints

The 2023 Lexus RX350 has 1 NHTSA recall campaign and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lexus dealer.

NHTSA recall and complaint data for the 2023 Lexus RX350, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2023 Lexus RX350 owner complaints

Owners have filed 4 complaints with NHTSA about the 2023 Lexus RX350, describing incidents dated April 11, 2023 to June 1, 2023.

Most-cited components

  • Air Bags 1 complaint
  • Structure 1 complaint
  • Unknown or Other 1 complaint
  • Visibility/Wiper 1 complaint

Of the 4 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11531003 · Filed

    1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed by…

  • ODI #11526582 · Filed

    The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front…

  • ODI #11522747 · Filed

    My newly bought and delivered 2023 Lexus RX350 luxury trim with less than 400 miles has dash panel on the passenger side separating right where the suede trim clips with the soft touch IP panel. You can literally see the separation and sagging of the trim.

Read all 4 complaints

Driver's Air Bag May Not Deploy/FMVSS 208

NHTSA #23V480000 · Steering — Column · NHTSA notice

Reported July 12, 2023 · Toyota Motor Engineering & Manufacturing

Potentially affected: 152,927 vehicles

Repair completion: 93.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 23TA08/ 23LA02 · Owners notified September 8, 2023

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Lexus RX350 model years

Check your 2023 Lexus RX350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lexus RX350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Lexus VIN