NHTSA vehicle safety data
2021 Lexus RX350 Recalls, Ratings & Complaints
The 2021 Lexus RX350 has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Lexus dealer.
NHTSA recall and complaint data for the 2021 Lexus RX350, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2021 Lexus RX350 owner complaints
Owners have filed 1 complaint with NHTSA about the 2021 Lexus RX350, describing incidents dated December 13, 2020.
Most-cited components
- Structure 1 complaint
- Unknown or Other 1 complaint
Newest complaints
ODI #11383206 · Filed
I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.
Transport Hook May Damage Fuel Filler Pipe
NHTSA #21V043000 · Fuel System, Gasoline — Storage — Tank Assembly — Filler Pipe and Cap · NHTSA notice
Reported February 3, 2021 · Toyota Motor Engineering & Manufacturing
Potentially affected: 1,081 vehicles
Repair completion: 97.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 21LA01 · Owners notified April 1, 2021
Defect description
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Safety consequence
During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Manufacturer remedy
Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Lexus RX350 model years
Check your 2021 Lexus RX350 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lexus RX350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Lexus VIN