2019 Kia Optima Recalls, Ratings & Complaints

Incident: September 30, 2026 · Filed: October 31, 2026

2019 Kia Optima EX, 1.6L turbo, 7-speed dual-clutch transmission. Second owner, purchased August 2019 at Jeff Wyler near Cincinnati, Ohio, not Certified Pre-Owned. Transmission was previously replaced under warranty in my first year of ownership. In spring 2026 I reported rough low-speed shifting. The dealer performed a DCT fluid service and software reset on April 27, 2026, $478.72. That shifting issue was not resolved immediately, but it eventually went away. Kia Consumer Assistance Case #26051125 replied on May 22, 2026 that the dealer was unable to duplicate any issue and the transmission was operating normally. On September 30, 2026, at about 70,000 miles, the transmission failed and the car stopped in the middle of the road in my community. It would not engage first gear and was diagnosed as a mechanical failure of the odd gear fork. No crash, no injury. It was towed to Ourisman Chantilly Kia. Replacement parts were $4,094.67 on October 11, 2026 and labor was $3,180.46 on October 20, 2026, total $7,275.13. Two transmissions have failed by about 70,000 miles. The September odd gear failure may or may not be related to the earlier shifting issue. I am filing this as a defect and safety complaint, not a reimbursement request. I authorize NHTSA to share my contact details with Kia.

Incident: October 2, 2026 · Filed: October 9, 2026

Car smelled of what seemed like motor oil while driving. Parked, saw white smoke, and confirmed an engine fire. I was clearly in life threatening danger, especially with a full tank of gas. Fire developed rapidly into a roaring blaze. Entire front of car melted. Car is currently being investigated by manufacturer and cause is unknown. No warning lamps illuminated.

Incident: October 8, 2026 · Filed: October 8, 2026

VEHICLE SHUT OFF WHILE DRIVING AT 40MPH, ENGINE SEIZED ,WILL NOT CRANK .SUSPECTED CONECTING ROD BEARING FAILURE UNDER SAFETY RECALL SC200, I CALL KIA 18003334542 DENIED RECALL REPAIR AND BEARING CLEARANCE TEST STATING VEHICLE IS REBUILT TITLE. FEDERAL SAFETY RECALL CANNOT BE DENIED DUE TO REBUILT TITLE PER NHTSA .REQUESTING RECALL REMEDY.

Incident: September 29, 2026 · Filed: September 30, 2026

On XXX, Towbin Kia Service (Henderson, NV) officially diagnosed my 2019 Kia Optima (VIN: [XXX], Mileage: 118,325) with a critical component failure: "LOW PRESSURE FUEL PUMP IS LEAKING FROM TOP HAT" (Invoice #XXX). Despite documenting a severe, volatile raw fuel leak that presents an immediate fire and explosion hazard, the dealership refused to keep the vehicle. They explicitly released this active safety hazard back to me. The service department even arranged a third-party Lyft ride to transport my children and me to the dealership to pick up the leaking car and force us to drive it home. The vehicle is currently parked outside my residence, actively leaking raw fuel and filling the cabin with toxic gas fumes. It is entirely un-driveable and a public safety threat. Kia Corporate must immediately bypass standard dealership timelines, authorize a flatbed tow to retrieve this fire hazard, and directly provide an emergency corporate rental vehicle line (Enterprise/Hertz) for my family's safety today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 15, 2026 · Filed: September 29, 2026

The vehicle experienced a sudden and severe loss of engine power while being driven on the interstate at highway speeds. The vehicle lost the ability to accelerate normally beyond approximately 60 mph, the Check Engine Light began flashing rapidly, and the vehicle entered “Limp Home Mode.” This sudden loss of power occurred in heavy traffic and created an immediate risk of a high-speed rear-end collision. The vehicle was subsequently inspected by an authorized Kia dealership service center. Diagnostic testing confirmed DTC P1326 (Knock Sensor Detection System). The dealership performed the manufacturer’s Bearing Clearance Test (BCT), and the dealership paperwork documents a “NO PASS BCT” result. The dealership paperwork also documents that Service Campaign SC340 (Theta II 2.4L GDI ECM Software Upgrade) was performed on the vehicle. Despite the documented P1326 condition and the manufacturer’s “NO PASS BCT” result, the dealership is refusing to provide the engine replacement as a covered repair and has instead quoted approximately $9,000 for the engine replacement. I am requesting that NHTSA review this matter because the vehicle experienced a sudden loss of power at highway speeds, followed by a documented “NO PASS BCT” result from the manufacturer’s diagnostic procedure. The vehicle remains an unresolved safety concern. I am also requesting review of whether Kia is properly applying the applicable P1326/BCT engine-replacement procedure and associated coverage to this vehicle. The vehicle and all diagnostic and service paperwork are available for inspection upon request.

Incident: September 10, 2026 · Filed: September 24, 2026

On December 26, 2023, this vehicle received a complete engine assembly replacement at an authorized dealership under a manufacturer warranty repair order. Following the engine overhaul, the vehicle developed a severe, raw gasoline smell entering the passenger cabin through the climate control AC vents while sitting at an idle.The vehicle was brought back to Kia Store East on September 10, 2026, specifically to report this volatile safety issue. On September 17, 2026, the dealership technician explicitly duplicated and confirmed the raw fuel odor coming from the engine area in writing. Despite confirming the gasoline smell, the dealership is refusing to perform a manual high-pressure fuel system pressure-drop test to isolate the physical vapor leak. Instead, they have listed a high-pressure Fuel Pipe Assembly (Part # 35305 2GGA0) on a customer-pay estimate paired with an unrelated $1,819.12 timing cover oil seal repair.The dealership is claiming the failure is out of warranty and is holding the vehicle while forcing daily rental car fees onto me, refusing to isolate the active fuel leak unless I authorize the out-of-pocket repair. The vehicle currently sits un-repaired at the dealership as an active cabin fire and occupant chemical exposure hazard that the manufacturer and dealer refuse to properly diagnose or cover under repair workmanship guidelines.

Incident: September 18, 2026 · Filed: September 23, 2026

My car was parked when my Kia Optima Panoramic sunroof exploded. It was between 8:00-8:30 a.m. Friday XXX. It sounded like an explosion. I was sleeping and the explosion woke me up. The sunroof was closed and the car was parked. We r not aware of anything coming in contact with the sunroof. Actually the sunroof exploded from inside the car. The broken glass was pointed upwards. I’m concerned that this is a serious hazard if it occurs while I was driving it would have caused a serious accident or even a death. I notified KIA Customer Care Center. XXX Case # XXX. I also sent them a letter concerning the event with photos. I have found information that other reported KIA panoramic sunroof failures and concerned that this may be part of a bigger problem. Customer Care rep [XXX] told me to take the car to a dealer. Cannot see me for 3 weeks and charge $209.99. Called customer care again talked to Risha, told me not to take to dealer and not pay anything. Then wait for someone to get back to me. That was XXX. If I haven’t had any contact from Kia I’m supposed to call back XXX. Still waiting. I am asking NHTSA to document this incident and review whether there is a safety- related defect or pattern involving panoramic sunroofs on KIA vehicles, including the 2019 KIA OPTIMA. Car is 7 years olds an 72,400 mi. The warranty is 5yrs -60,000. Please include this complaint in NHTSA’s records concerning the 2019 Kia Optima and Panoramic sunroof failures. I authorized NHTSA to share my complaint and identifying vehicle information with Kia if that is necessary to investigate the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 6, 2026 · Filed: September 8, 2026

While driving, my vehicle suddenly began shuddering and shaking. The vehicle lost power and would not accelerate properly. I had to press the brake pedal unusually hard. After parking, the vehicle would not move properly in reverse or drive. I turned the vehicle off and restarted it, and it moved only a short distance before shuddering again and losing power. The engine was making a loud buzzing or scooter-like sound. The vehicle became undrivable and had to be parked. I am concerned about a potential safety defect involving sudden loss of power while driving.

Incident: August 13, 2026 · Filed: August 18, 2026

The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

Incident: May 16, 2026 · Filed: July 21, 2026

The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds on two occasions, the vehicle lost power with the check engine warning light illuminated. The vehicle was driven over to the side of the road and then towed to the dealer twice; however, the failure was not duplicated on the first visit. During the second visit, the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 146,000.