NHTSA vehicle safety data

2016 Keystone Outback Recalls & Complaints

The 2016 Keystone Outback has 3 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2016 Keystone Outback. Recall data is refreshed daily from NHTSA.

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2016 Keystone Outback owner complaints

Owners have filed 2 complaints with NHTSA about the 2016 Keystone Outback, describing incidents dated September 10, 2015 to June 28, 2017.

Most-cited components

Structure 2 complaints

Newest complaints

ODI #11064968 · Filed January 25, 2018
TL* THE CONTACT OWNS A 2016 KEYSTONE OUTBACK. WHILE THE VEHICLE WAS UNDERGOING A MANDATORY INSPECTION, THE CONTACT WAS INFORMED THAT THERE WAS A DIP IN THE ROOF NEAR THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT…
ODI #10872847 · Filed June 6, 2016
KEYSTONE RV AND DUTCHMAN RV OF GOSHEN, IN ARE MANUFACTURING DEFECTIVE UNITS AND REFUSE TO REPLACE THE EXTERIOR SIDE PANELS OF THE UNIT WHICH ARE CRACKING IN HALF. THE RV HAS 5 CRACKS IN THE FRP AND GELCOAT OF THE UNIT CAUSING THE BODY OF THE UNIT TO CRACK APART. THE MORE WE HAUL IT DOWN THE ROAD THE…

Read all 2 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer built with Incorrect Drawbar

NHTSA #17V439000 · Structure · NHTSA notice

Reported July 13, 2017 · Keystone RV Company

Potentially affected: 910 vehicles

Repair completion: 61.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 17-290 · Owners notified August 28, 2017 · Vehicles built August 18, 2015 – August 25, 2016 (per NHTSA)

Defect description

Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.

Safety consequence

Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Television and Bracket may Fall from the Wall

NHTSA #16V282000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported May 10, 2016 · Keystone RV Company

Potentially affected: 88 vehicles

Repair completion: 88.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 16-251 · Owners notified May 13, 2016 · Vehicles built February 24, 2016 – April 21, 2016 (per NHTSA)

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.

Safety consequence

The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.

Manufacturer remedy

Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2016 Keystone Outback. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2016 Keystone Outback.

Structure

ODI #11064968

Incident: June 28, 2017 · Filed: January 25, 2018

TL* THE CONTACT OWNS A 2016 KEYSTONE OUTBACK. WHILE THE VEHICLE WAS UNDERGOING A MANDATORY INSPECTION, THE CONTACT WAS INFORMED THAT THERE WAS A DIP IN THE ROOF NEAR THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED ORE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,694. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure

ODI #10872847

Incident: September 10, 2015 · Filed: June 6, 2016

KEYSTONE RV AND DUTCHMAN RV OF GOSHEN, IN ARE MANUFACTURING DEFECTIVE UNITS AND REFUSE TO REPLACE THE EXTERIOR SIDE PANELS OF THE UNIT WHICH ARE CRACKING IN HALF. THE RV HAS 5 CRACKS IN THE FRP AND GELCOAT OF THE UNIT CAUSING THE BODY OF THE UNIT TO CRACK APART. THE MORE WE HAUL IT DOWN THE ROAD THE MORE CRACKS APPEAR. THE PROBLEM IS THAT THE LUAN PANELS, WHICH WERE INSTALLED BY THE FACTORY WERE NOT INSTALLED PROPERLY LEAVING AN INCH GAP BETWEEN EACH ONE THEREFORE THE FRP HAS NOTHING TO ADHERE TO, CAUSING THE UNIT TO CRACK APART ON BOTH SIDES. THE GEL COAT IS CRACKED AS WELL AS THE FRP ON THE EXTERIOR, WHO KNOWS WHAT IS HAPPENING TO THE INTERIOR. I HAVE BEEN TALKING TO THE WARRANTY COMPANY SINCE SEPTEMBER 2015 WITH NO HELP FROM THEM JUST GETTING THE RUN AROUND. THE WARRANTY COMPANY WANTS TO REPAIR THE UNIT, WHICH HAS BEEN PREVIOUSLY REPAIRED AND THE REPAIR DID NOT WORK. THE SIDE PANELS NEED TO BE REPLACED. WE WERE DEFINITELY SOLD A DEFECTIVE UNIT AND SOMEONE KNOWS WE WERE AS REPAIRS WERE ALREADY DONE AND NOTHING WAS DIVULGED TO US. WE BOUGHT THIS UNIT IN JUNE OF 2015 AND WE WERE TOLD IT WAS BRAND NEW. IT IS JUST A MATTER OF TIME BEFORE THIS UNIT CRACKS APART ON THE HIGHWAY AND CAUSES AN ACCIDENT. IT IS LITERALLY CRACKING IN HALF ON BOTH SIDES OF THE UNIT. THERE ARE 5 CRACKS IN ALL.

Other Keystone Outback model years

Check your 2016 Keystone Outback VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Outback at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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