NHTSA vehicle safety data

2002 Keystone Outback Recalls & Complaints

The 2002 Keystone Outback has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2002 Keystone Outback. Recall data is refreshed daily from NHTSA.

2002 Keystone Outback owner complaints

Owners have filed 2 complaints with NHTSA about the 2002 Keystone Outback, describing incidents dated November 19, 2003 to May 26, 2008.

Most-cited components

Electrical System 1 complaint
Equipment 1 complaint

Newest complaints

ODI #10230104 · Filed June 6, 2008
TL*THE CONTACT OWNS A 2002 KEYSTONE OUTBACK. THE CONTACT STATED THAT HIS REFRIGERATOR WAS REPAIRED ACCORDING TO THE DOMETIC RECALL; HOWEVER, HE DOES NOT FEEL THAT THE FAILURE HAS BEEN CORRECTED. THE MECHANIC WHO REPAIRED HIS VEHICLE INFORMED HIM THAT IT WAS NOT SAFE BECAUSE A FIRE COULD STILL OCCUR…
ODI #10099207 · Filed November 2, 2004
THE CONSUMER HAS A PROBLEM WITH RODENTS EATING THE WIRING INSULATION. THE WIRING INSULATION WAS REPLACED AND THEY ARE EATING UP THE NEW REPLACEMENT WIRING AGAIN. *JB

Read all 2 complaints

KEYSTONE/SAMSUNG/MICROWAVE

NHTSA #03V463000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported November 12, 2003 · KEYSTONE RV COMPANY

Potentially affected: 3,641 vehicles

Vehicles built August 1, 2001 – February 28, 2003 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Safety consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Manufacturer remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR KEYSTONE AT 574-535-2100.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

try.vin has no NCAP crash-test rating on file for the 2002 Keystone Outback. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2002 Keystone Outback.

Equipment

ODI #10230104

Incident: May 26, 2008 · Filed: June 6, 2008

TL*THE CONTACT OWNS A 2002 KEYSTONE OUTBACK. THE CONTACT STATED THAT HIS REFRIGERATOR WAS REPAIRED ACCORDING TO THE DOMETIC RECALL; HOWEVER, HE DOES NOT FEEL THAT THE FAILURE HAS BEEN CORRECTED. THE MECHANIC WHO REPAIRED HIS VEHICLE INFORMED HIM THAT IT WAS NOT SAFE BECAUSE A FIRE COULD STILL OCCUR AND THE COOLANT COULD STILL LEAK. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND REFRIGERATOR INFORMATION WERE UNKNOWN. THE VEHICLE IS A PULL BEHIND TRAILER; THEREFORE, THERE IS NO VIN OR MILEAGE INFORMATION.

Electrical System

ODI #10099207

Incident: November 19, 2003 · Filed: November 2, 2004

THE CONSUMER HAS A PROBLEM WITH RODENTS EATING THE WIRING INSULATION. THE WIRING INSULATION WAS REPLACED AND THEY ARE EATING UP THE NEW REPLACEMENT WIRING AGAIN. *JB

Other Keystone Outback model years

Check your 2002 Keystone Outback VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Outback at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Keystone VIN