NHTSA vehicle safety data

2025 Kenworth T380 Recalls & Complaints

The 2025 Kenworth T380 has 9 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kenworth dealer.

NHTSA recall and complaint data for the 2025 Kenworth T380. Recall data is refreshed daily from NHTSA.

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2025 Kenworth T380 owner complaints

Owners have filed 2 complaints with NHTSA about the 2025 Kenworth T380, describing incidents dated June 3, 2024 to August 30, 2024.

Most-cited components

Steering 1 complaint
Unknown or Other 1 complaint

Of the 2 complaints on file, 1 reports a crash; across both complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11662563 · Filed May 22, 2025
Accident Description: 2025 Kenworth T380 Model: 2025 Kenworth T380 VIN: [XXX] Date of Incident: [XXX] Location: Ontario, Canada On [XXX], while operating a 2025 Kenworth T380 on a straight section of highway in Ontario, Canada, the steering system suddenly became unresponsive while traveling at…
ODI #11621840 · Filed October 24, 2024
Flowmark of Kansas city Missouri built my company a truck. When adding an upfit body (AKA septic tank skid unit) there was no motor carrier calculation done for the rear axle weight. Upon my arrival to pick up the truck I could see that the rear axle was overloaded. Addressed with flowmark and they…

Read all 2 complaints

Fuel Filter Hoses May Disconnect and Leak Fuel

NHTSA #26V700000 · Fuel System, Diesel — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported October 21, 2026 · PACCAR Incorporated

Potentially affected: 26,729 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign 26PACJ

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T370, T270, 2022-2027 Kenworth T280, Peterbilt 548, 2023-2027 Kenworth T480, T380, Peterbilt 536, 537, and 2025 Peterbilt 567 vehicles. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel hoses, free of charge. Owner notification letters will be mailed beginning December 20, 2026. Owners may contact Peterbilt's customer service at 1-940-591-4220 or Kenworth's customer service at 1-425-828-5888. PACCAR's number for this recall is 26PACJ.

Insufficient Illumination from Lights/FMVSS 108

NHTSA #25V436000 · Exterior Lighting — Lighting Control Module — Software · NHTSA notice

Reported June 26, 2025 · PACCAR Incorporated

Potentially affected: 56,260 vehicles

Repair completion: 70.59% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 25PACF · Owners notified August 19, 2025 · Vehicles built starting January 4, 2024 (per NHTSA)

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T480, T680, T880, W990, Peterbilt 520, 536, 537, 548, 567, 579, 589, 2025 Kenworth T180, Peterbilt 535, 2025-2026 Kenworth T280, T380 and L770 vehicles. The tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intended. In addition, the lift axles, if lowered, may revert to a raised position, or oscillate up and down when the signal warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

Safety consequence

Delayed and unsteady headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash. In addition, an unexpected position change of the lift axles may increase the risk of injury.

Manufacturer remedy

Dealers will update the VCU software, free of charge. Owner letters were mailed August 19, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 25PACF.

Exterior Lighting Switch Failure/FMVSS 101 & 108

NHTSA #25V041000 · Exterior Lighting — Hazard Flashing Warning Lights — Switch · NHTSA notice

Reported January 29, 2025 · PACCAR Incorporated

Potentially affected: 5,378 vehicles

Repair completion: 75.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 25KWB 25PBB · Owners notified March 26, 2025 · Vehicles built July 5, 2022 – December 20, 2024 (per NHTSA)

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 108, "Lamps, Reflective Devices and Associated Equipment."

Safety consequence

Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 25KWB and 25PBB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Loss of ABS and Electronic Stability Control

NHTSA #24V915000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice

Reported December 9, 2024 · PACCAR Incorporated

Potentially affected: 220,764 vehicles

Repair completion: 76.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24KWL 24PBL · Owners notified February 3, 2025 · Vehicles built July 2, 2020 – November 22, 2024 (per NHTSA)

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.

Safety consequence

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Insufficient Lubricant in Front Steer Drive Axle

NHTSA #24V903000 · Power Train — Axle Hubs · NHTSA notice

Reported December 2, 2024 · PACCAR Incorporated

Potentially affected: 29 vehicles

Repair completion: 34.48% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24KWJ 24PBJ · Owners notified July 21, 2025 · Vehicles built through November 30, 2023 (per NHTSA)

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 537, 2024-2025 Kenworth T380, T480, Peterbilt 548, and 2025 Peterbilt 536 trucks, equipped with certain Meritor 10-16K and 18-23K front steer drive axles. The front steer drive axles may have insufficient wheel bearing lubricant.

Safety consequence

Insufficient lubrication may cause the wheel hub to overheat, increasing the risk of a fire, or result in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and repair the wheel end with new parts and lubricate the bearings as necessary, free of charge. Owner letters were mailed July 21, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 or Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWJ and 24PBJ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Broken Ball Stud May Cause Loss of Control

NHTSA #24V433000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice

Reported June 12, 2024 · PACCAR Incorporated

Potentially affected: 7,410 vehicles

Repair completion: 79.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24KWG, 24PBG · Owners notified August 6, 2024

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Kenworth dealer immediately.

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth K270, K370, L770, T280, T380, T480, T680, T880, W900, W990, 2025 Peterbilt 220, 520, 536, 537, 548, 567, 579, and 589 trucks. The tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to break.

Safety consequence

A broken ball stud can cause a complete loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod and drag link assemblies as necessary, free of charge. Owner notification letters were mailed August 6, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWG and 24PBG.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Gear Shaft May Fracture

NHTSA #24V233000 · Steering — Gear Box — Shaft Sector · NHTSA notice

Reported March 27, 2024 · PACCAR Incorporated

Potentially affected: 782 vehicles

Repair completion: 73.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24PBF, 24KWF · Owners notified July 29, 2024

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2025 Peterbilt 536, 548, 567, 579, and Kenworth T280, T380, T480, T680, T880, and W990 vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

Safety consequence

Fractured steering gear teeth can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed August 7, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBF and 24KWF.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Improperly Crimped Connectors In Gear Shifter

NHTSA #24V190000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported March 20, 2024 · PACCAR Incorporated

Potentially affected: 70,509 vehicles

Repair completion: 52.05% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24PBE/24KWE · Owners notified December 15, 2025 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

Safety consequence

A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Gear Assembled Incorrectly

NHTSA #24V044000 · Steering · NHTSA notice

Reported January 25, 2024 · PACCAR Incorporated

Potentially affected: 45,887 vehicles

Repair completion: 84.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24PBC and 24KWC · Owners notified March 20, 2024

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Safety consequence

A loss of steering control increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2025 Kenworth T380. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2025 Kenworth T380.

Steering

ODI #11662563

Crash 1 injury

Incident: June 3, 2024 · Filed: May 22, 2025

Accident Description: 2025 Kenworth T380 Model: 2025 Kenworth T380 VIN: [XXX] Date of Incident: [XXX] Location: Ontario, Canada On [XXX], while operating a 2025 Kenworth T380 on a straight section of highway in Ontario, Canada, the steering system suddenly became unresponsive while traveling at approximately 64 mph. I believe this failure is directly related to the USK tie rod ends, which are associated with two known open recalls concerning USK ball studs. At the time of the incident, no early warning indicators or mechanical symptoms were present to suggest imminent failure. Without warning, the vehicle veered sharply to the left, causing a complete loss of control. The truck subsequently rolled over multiple times, resulting in a serious multi-unit accident that blocked the highway. My drive truck, along with two additional trucks I was transporting, were all involved in the crash. I was entrapped inside the tractor cab and had to be extricated by emergency responders. I sustained significant injuries, including nerve damage and multiple cervical spine injuries, due to the violent nature of the rollover. After the incident, I observed indications that the vehicle may have been tampered with. I am uncertain about the current location of the vehicle or the whereabouts of critical front-end components. However, photographic evidence shows that the ball studs were removed post-accident. It is my belief that Paccar is not fully disclosing accurate information related to this incident and the condition of the steering components. This incident raises serious concerns regarding the vehicle’s safety and the handling of related recall information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other

ODI #11621840

Incident: August 30, 2024 · Filed: October 24, 2024

Flowmark of Kansas city Missouri built my company a truck. When adding an upfit body (AKA septic tank skid unit) there was no motor carrier calculation done for the rear axle weight. Upon my arrival to pick up the truck I could see that the rear axle was overloaded. Addressed with flowmark and they admitted a calculation had not been done. They moved the unit forward to the correct position, during this time no care was taken when drilling the new mounting holes, in which case resulted in 21 holes too close together. This truck is not safe, nor does it meet the manufactures recommendations. I took the truck to a Kenworth dealer and they have provided the documentation that says this truck is not correct and needs the entire frame of the truck replaced. Flowmark wants to bring the truck back to KC from Ohio and weld the holes shut and paint them and send the truck back. This again is against Kenworth's recommendations.

Other Kenworth T380 model years

Check your 2025 Kenworth T380 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kenworth T380 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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