NHTSA vehicle safety data
2021 Jayco Melbourne
The 2021 Jayco Melbourne has 7 NHTSA recalls and 1 owner complaint on record — every open recall is repaired free at an authorized Jayco dealer.
Complete safety data for the 2021 Jayco Melbourne. Data pulled live from api.nhtsa.gov.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
NHTSA #23V486000Reported July 14, 2023 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Safety consequence
A wiring harness that overheats increases the risk of a fire.
Free manufacturer remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA #23V390000Reported June 1, 2023 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
Safety consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Free manufacturer remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
NHTSA #23V081000Reported February 16, 2023 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Safety consequence
Vehicle rollaway increases the risk of a crash.
Free manufacturer remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SUSPENSION:FRONT:SPRINGS:TORSION BAR
NHTSA #22V663000Reported September 1, 2022 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.
Safety consequence
An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
Free manufacturer remedy
Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-131.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM:WIRING
NHTSA #20V468000Reported August 10, 2020 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Free manufacturer remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NHTSA #20V388000Reported July 2, 2020 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Free manufacturer remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NHTSA #20V327000Reported June 5, 2020 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Safety consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Free manufacturer remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.