NHTSA vehicle safety data

2021 Jayco Melbourne Recalls & Complaints

The 2021 Jayco Melbourne has 7 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco dealer.

NHTSA recall and complaint data for the 2021 Jayco Melbourne. Recall data is refreshed daily from NHTSA.

2021 Jayco Melbourne owner complaints

Owners have filed 1 complaint with NHTSA about the 2021 Jayco Melbourne, describing incidents dated October 20, 2022.

Most-cited components

  • Unknown or Other 1 complaint

Newest complaints

  • ODI #11490104 · Filed

    2021 JAYCO MELBOURNE. CONSUMER WRITES IN REGARD TO SIM CARD UPDATE SAFETY RECALL. THE CONSUMER IS IN THE PROCESS OF SELLING THE ABOVE MENTIONED VEHICLE BUT CAN NOT DO SO DUE TO THE FACT THAT HE NEEDS MERCEDES BENZ TO ISSUE A RECALL CLEARANCE LETTER SO THE RV CAN CROSS THE US/CANADIAN BORDER.

Read the full complaint

Blower Motor Wiring May Overheat and Cause Fire

NHTSA #23V486000 · Visibility — Defroster/Defogger/HVAC System — Fan/Motor · NHTSA notice

Reported July 14, 2023 · Jayco, Inc.

Potentially affected: 659 vehicles

Jayco campaign Daimler 23V-100 · Owners notified August 24, 2023

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

Safety consequence

A wiring harness that overheats increases the risk of a fire.

Manufacturer remedy

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Instrument Panel May Fail to Display Information

NHTSA #23V390000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported June 1, 2023 · Jayco, Inc.

Potentially affected: 62 vehicles

Jayco campaign Daimler 23V-204 · Owners notified June 15, 2023

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.

Safety consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicle Rollaway from Guide Bushing Fatigue

NHTSA #23V081000 · Power Train — Automatic Transmission — Internal — Park Pawl · NHTSA notice

Reported February 16, 2023 · Jayco, Inc.

Potentially affected: 2,845 vehicles

Jayco campaign MB 22V-796 · Owners notified March 8, 2023

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Safety consequence

Vehicle rollaway increases the risk of a crash.

Manufacturer remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Torsion Bar Assembled Incorrectly

NHTSA #22V663000 · Suspension — Front — Springs — Torsion Bar · NHTSA notice

Reported September 1, 2022 · Jayco, Inc.

Potentially affected: 245 vehicles

Jayco campaign MB 22V-131 · Owners notified September 29, 2022

Defect description

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.

Safety consequence

An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-131.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Front Seat Wiring Harnesses Routed Incorrectly

NHTSA #20V468000 · Electrical System — Wiring · NHTSA notice

Reported August 10, 2020 · Jayco, Inc.

Potentially affected: 545 vehicles

Owners notified August 21, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Safety consequence

If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Manufacturer remedy

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Brake Hoses May Contact Fender Liners

NHTSA #20V388000 · Structure — Frame and Members — Underbody Shields · NHTSA notice

Reported July 2, 2020 · Jayco, Inc.

Potentially affected: 666 vehicles

Owners notified July 14, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Safety consequence

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Auto-P Information in Operator's Manual

NHTSA #20V327000 · Equipment — Other — Owners/Service/Other Manual · NHTSA notice

Reported June 5, 2020 · Jayco, Inc.

Potentially affected: 666 vehicles

Owners notified May 19, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Safety consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Jayco Melbourne model years

Check your 2021 Jayco Melbourne VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jayco Melbourne at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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