NHTSA campaign 20V388000
Entegra and Jayco Recall 20V-388: Front Brake Hoses May Contact Fender Liners
NHTSA recall 20V388000 was reported by Jayco, Inc. on July 2, 2020, with 666 vehicles potentially affected (per NHTSA). NHTSA's record lists the Entegra Qwest, Jayco Melbourne and Jayco Melbourne Prestige for model years 2019–2021. Owners were notified on July 14, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V388000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V388000 (also written 20V-388 or 20V388)
- Filed by
- Jayco, Inc.
- Report received
- Potentially affected
- 666 vehicles (per NHTSA)
- Component
- Structure — Frame and Members — Underbody Shields
- Owners notified
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V388000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V388000.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V388000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.