NHTSA vehicle safety data
2020 Entegra Qwest Recalls & Complaints
The 2020 Entegra Qwest has 7 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Entegra dealer.
NHTSA recall and complaint data for the 2020 Entegra Qwest. Recall data is refreshed daily from NHTSA.
2020 Entegra Qwest owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Entegra Qwest, describing incidents dated May 28, 2023.
Most-cited components
- Unknown or Other 1 complaint
Newest complaints
ODI #11525476 · Filed
In Sprinter chassis JAYCO QWEST 24TRecrecrational Vehicle Driving 4-lane highway with high wind from my right - tractor trailer passed me on my left, causing a Venturi between our vehicles which caused left rear window to fail, being sucked into lower pressure Venturi in cloud of shattered glass…
Blower Motor Wiring May Overheat and Cause Fire
NHTSA #23V486000 · Visibility — Defroster/Defogger/HVAC System — Fan/Motor · NHTSA notice
Reported July 14, 2023 · Jayco, Inc.
Potentially affected: 659 vehicles
Manufacturer campaign Daimler 23V-100 · Owners notified August 24, 2023
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Safety consequence
A wiring harness that overheats increases the risk of a fire.
Manufacturer remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicle Rollaway from Guide Bushing Fatigue
NHTSA #23V081000 · Power Train — Automatic Transmission — Internal — Park Pawl · NHTSA notice
Reported February 16, 2023 · Jayco, Inc.
Potentially affected: 2,845 vehicles
Manufacturer campaign MB 22V-796 · Owners notified March 8, 2023
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Safety consequence
Vehicle rollaway increases the risk of a crash.
Manufacturer remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front Seat Wiring Harnesses Routed Incorrectly
NHTSA #20V468000 · Electrical System — Wiring · NHTSA notice
Reported August 10, 2020 · Jayco, Inc.
Potentially affected: 545 vehicles
Owners notified August 21, 2020
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Manufacturer remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front Brake Hoses May Contact Fender Liners
NHTSA #20V388000 · Structure — Frame and Members — Underbody Shields · NHTSA notice
Reported July 2, 2020 · Jayco, Inc.
Potentially affected: 666 vehicles
Owners notified July 14, 2020
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frameless Window Glass May Detach
NHTSA #20V337000 · Visibility — Glass, Side/Rear · NHTSA notice
Reported June 9, 2020 · Jayco, Inc.
Potentially affected: 449 vehicles
Repair completion: 56.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 9901508 · Owners notified June 15, 2020
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Safety consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Manufacturer remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Auto-P Information in Operator's Manual
NHTSA #20V327000 · Equipment — Other — Owners/Service/Other Manual · NHTSA notice
Reported June 5, 2020 · Jayco, Inc.
Potentially affected: 666 vehicles
Owners notified May 19, 2020
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Safety consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
LP Tank May Become Dislodged
NHTSA #19V846000 · Equipment — Recreational Vehicle/Trailer — LPG Systems — Tank Assembly · NHTSA notice
Reported November 25, 2019 · Entegra Coach
Potentially affected: 447 vehicles
Repair completion: 62.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Entegra campaign 9903502 · Owners notified December 9, 2019 · Vehicles built September 19, 2017 – October 25, 2019 (per NHTSA)
Defect description
Entegra Coach (Entegra) is recalling certain 2018-2020 Qwest motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.
Safety consequence
If the LP tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.
Manufacturer remedy
Entegra has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903502.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Entegra Qwest model years
Check your 2020 Entegra Qwest VIN
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