NHTSA vehicle safety data

2019 Jayco Melbourne Recalls & Complaints

The 2019 Jayco Melbourne has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco dealer.

NHTSA recall and complaint data for the 2019 Jayco Melbourne. Recall data is refreshed daily from NHTSA.

2019 Jayco Melbourne owner complaints

Owners have filed 1 complaint with NHTSA about the 2019 Jayco Melbourne, describing incidents dated December 14, 2019.

Most-cited components

  • Equipment 1 complaint

Newest complaints

  • ODI #11318404 · Filed

    TL* THE CONTACT OWNS A 2019 JAYCO MELBOURNE PRESTIGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V845000 (EQUIPMENT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…

Read the full complaint

Vehicle Rollaway from Guide Bushing Fatigue

NHTSA #23V081000 · Power Train — Automatic Transmission — Internal — Park Pawl · NHTSA notice

Reported February 16, 2023 · Jayco, Inc.

Potentially affected: 2,845 vehicles

Jayco campaign MB 22V-796 · Owners notified March 8, 2023

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Safety consequence

Vehicle rollaway increases the risk of a crash.

Manufacturer remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Front Brake Hoses May Contact Fender Liners

NHTSA #20V388000 · Structure — Frame and Members — Underbody Shields · NHTSA notice

Reported July 2, 2020 · Jayco, Inc.

Potentially affected: 666 vehicles

Owners notified July 14, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Safety consequence

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Auto-P Information in Operator's Manual

NHTSA #20V327000 · Equipment — Other — Owners/Service/Other Manual · NHTSA notice

Reported June 5, 2020 · Jayco, Inc.

Potentially affected: 666 vehicles

Owners notified May 19, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Safety consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Cargo Capacity Information/FMVSS 120

NHTSA #18V451000 · Equipment — Other — Labels · NHTSA notice

Reported July 5, 2018 · Jayco, Inc.

Potentially affected: 49 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9903405 · Owners notified August 22, 2018 · Vehicles built February 1, 2018 – March 23, 2018 (per NHTSA)

Defect description

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Safety consequence

An overloaded vehicle has an increased risk of a crash.

Manufacturer remedy

Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Jayco Melbourne model years

Check your 2019 Jayco Melbourne VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jayco Melbourne at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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