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NHTSA Office of Defects Investigation

Recall Query RQ11-001: Volvo Sleeper glass de-bonding

  • Closed

NHTSA's Office of Defects Investigation opened Recall Query RQ11-001 on May 23, 2011 and closed it on January 20, 2012. NHTSA's investigations file lists 7 Volvo models for it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
RQ11-001 (also written RQ11001)
Investigation type
Recall Query An investigation into whether an existing recall covers the right vehicles or whether its remedy works, run much like a Preliminary Evaluation.
Status
Closed January 20, 2012
Opened
Closed
Vehicle or equipment manufacturer
Volvo Trucks North America
Component
Visibility — Glass, Side/Rear
Vehicles and equipment
7 Volvo models, including the VNL and VNM

A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Recall Query RQ11-001.

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.

Volvo had issued three recalls for sleeper window separations since 2003.

Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.

The frequency of related actions led ODI to open this formal investigation.

An Information Request (IR) letter was sent to Volvo on 23 June 2011.

Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.

Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.

ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.

ODI also requested information from its network of fleet owners.

The response from this network reaffirmed the accuracy of the updated warranty information.

Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Recall Query RQ11-001. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Volvo

All Volvo recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Volvo VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for RQ11-001

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.