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NHTSA vehicle safety data

2004 International 3800 Recalls & Complaints

The 2004 International 3800 has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized International dealer.

NHTSA recall and complaint data for the 2004 International 3800. Recall data is refreshed daily from NHTSA.

2004 International 3800 owner complaints

Owners have filed 1 complaint with NHTSA about the 2004 International 3800, describing incidents dated November 8, 2004.

Most-cited components

  • Service Brakes 1 complaint

Newest complaints

  • ODI #10119324 · Filed

    THE CONSUMER RECEIVED A RECALL FOR THE BRAKES ON THE BUS, HOWEVER THE CONSUMER HAD NOT BEEN ABLE TO HAVE THE REPAIRS DONE SINCE THE PART WAS NOT AVAILABLE. *AK RECALL CAMPAIGN# 04V269000. *SC *JB

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2004 International 3800 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

INTERNATIONAL/TRW ECU/FALSE WHEEL SPEED SIGNALS

NHTSA #04V269000 · Service Brakes, Air — Antilock — Wheel Speed Sensor · NHTSA notice

Reported June 3, 2004 · INTERNATIONAL TRUCK & ENGINE CORPORATION

Potentially affected: 81,883 vehicles

International campaign 04507/04508 · Owners notified August 2, 2004 · Vehicles built February 28, 1999 – April 5, 2004 (per NHTSA)

Defect description

ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.

Safety consequence

THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Manufacturer remedy

INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

INTERNATIONAL/POWER STEERING PUMP

NHTSA #04V250000 · Steering — Hydraulic Power Assist — Pump · NHTSA notice

Reported May 27, 2004 · INTERNATIONAL TRUCK & ENGINE CORPORATION

Potentially affected: 5,999 vehicles

International campaign 04509 · Owners notified June 29, 2004 · Vehicles built February 3, 2003 – January 22, 2004 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN SCHOOL AND TRANSIT BUSES THE STUDS USED TO SECURE THE POWER STEERING PUMP TO THE ENGINE BLOCK CAN FAIL, RESULTING IN ENGINE OIL LEAKAGE AND COMPLETE LOSS OF POWER STEERING. THE POWER STEERING PUMP IS DESIGNED TO PROVIDE POWER ASSIST TO BOTH THE STEERING SYSTEM AND THE HYDRAULIC BRAKING SYSTEM. SHOULD STUD FAILURE CAUSE THE PUMP TO BECOME DISENGAGED FROM ITS DRIVE GEARS, A REDUCTION OF THE FLUID FLOW RATE TO THE BRAKE SYSTEM COULD OCCUR AND POSSIBLY CAUSE AN EXTENDED STOPPING DISTANCE AS WELL AS INCREASED STEERING WHEEL EFFORTS.

Safety consequence

SUDDEN LOSS OF POWER STEERING WILL IMPAIR THE VEHICLE OPERATOR, POSSIBLE RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND ALL VEHICLES WILL BE INSPECTED AND ANY SUSPECT STUDS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 24,2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other International 3800 model years

Check your 2004 International 3800 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your International 3800 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an International VIN