NHTSA vehicle safety data

2002 International 3800 Recalls & Complaints

The 2002 International 3800 has 2 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized International dealer.

NHTSA recall and complaint data for the 2002 International 3800. Recall data is refreshed daily from NHTSA.

2002 International 3800 owner complaints

Owners have filed 4 complaints with NHTSA about the 2002 International 3800, describing incidents dated October 4, 2005 to February 12, 2008.

Most-cited components

Engine 2 complaints
Service Brakes 1 complaint
Steering 1 complaint

Newest complaints

ODI #10227177 · Filed May 9, 2008
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR…
ODI #10227176 · Filed May 9, 2008
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR…
ODI #10138919 · Filed October 6, 2005
DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2002 International 3800 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA02-034: OVERHEATING FRONT AND REAR BRAKES
Closed February 10, 2004
- Recall 03V-062

Open and recently closed NHTSA defect investigations

INTERNATIONAL/TRW ECU/FALSE WHEEL SPEED SIGNALS

NHTSA #04V269000 · Service Brakes, Air — Antilock — Wheel Speed Sensor · NHTSA notice

Reported June 3, 2004 · INTERNATIONAL TRUCK & ENGINE CORPORATION

Potentially affected: 81,883 vehicles

International campaign 04507/04508 · Owners notified August 2, 2004 · Vehicles built February 28, 1999 – April 5, 2004 (per NHTSA)

Defect description

ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.

Safety consequence

THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Manufacturer remedy

INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

INTERNATIONAL/BOSCH ZOPS DISC BRAKES

NHTSA #03V062000 · Service Brakes, Hydraulic — Foundation Components — Disc · NHTSA notice

Reported February 25, 2003 · INTERNATIONAL TRUCK & ENGINE CORPORATION

Potentially affected: 35,074 vehicles

International campaign 03502/04501 · Owners notified October 29, 2004 · Vehicles built April 1, 1997 – June 3, 2002 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.

Safety consequence

THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.

Manufacturer remedy

INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.

Notes

INTERNATIONAL RECALL NO. 03502/04501.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2002 International 3800. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2002 International 3800.

Engine and Engine Cooling

ODI #10227177

Incident: February 12, 2008 · Filed: May 9, 2008

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.

Engine and Engine Cooling

ODI #10227176

Incident: April 13, 2007 · Filed: May 9, 2008

Service Brakes, Hydraulic

ODI #10138919

Incident: October 4, 2005 · Filed: October 6, 2005

DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN THIS DISTRICTREGARDING SAFETY DEFECTCORRECTIVE ACTIONS. THE ROCKING TRUCKING DEALERSHIP REFUSED TO HONOR THE RECALLS, THE OTHER DEALERSHIP COULD NOT MAKE TIME TO DO REPAIR WORK AS INDICATED ON THE RECALL NOTICES. HE CONTACTED THE MANUFACTURER, AND THEY TOLD HIM TO CONTACT A LOCAL DEALER TO DO THE RECALL REPAIRS, BUT THAT THEY COULD NOT MAKE THE DEALERSHIP PERFORM THE RECALL SERVICE. *AK

Steering

ODI #8018315

Filed: September 10, 2002

THE PERSON IS IN CHARGE OF MAINTENANCE FOR SCHOOL BUSES RECEIVED RECALL NOTICE 00V148000/ MANUFACTURER'S RECALL 02505 CONCERNING POWER STEERING PUMP. HAD A FLEET OF BUSES RANGING FROM 1997-2002. H. L. GAGE, NEAR WASHINGTON AVENUE IN ALBANY, NY HAD NOT RECEIVED PARTS AS OF JUNE 2002. PLEASE DESCRIBE DETAILS. *AK

Other International 3800 model years

Check your 2002 International 3800 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your International 3800 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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