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NHTSA vehicle safety data

2015 Infiniti QX60 Hybrid Recalls, Ratings & Complaints

The 2015 Infiniti QX60 Hybrid has 2 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Infiniti dealer.

NHTSA recall and complaint data for the 2015 Infiniti QX60 Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2015 Infiniti QX60 Hybrid owner complaints

Owners have filed 3 complaints with NHTSA about the 2015 Infiniti QX60 Hybrid, describing incidents dated September 20, 2016 to March 22, 2018.

Most-cited components

  • Power Train 2 complaints
  • Service Brakes 1 complaint
  • Unknown or Other 1 complaint
  • Vehicle Speed Control 1 complaint

Newest complaints

  • ODI #11081064 · Filed

    WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK…

  • ODI #10946581 · Filed

    THE VEHICLE DOES NOT ACCELERATE WHEN COMMANDED USING THE ACCELERATOR PEDAL, THERE IS A REVVING THEN A SUDDEN JERK FORWARD. THIS HAPPENS WHEN DRIVING AT LOW SPEEDS, IN STOP AND GO CONDITIONS AND WHEN CHANGING LANES OR ATTEMPTING TO PASS. THE VEHICLE ALSO HAS A TENDENCY TO JERK OR SURGE FORWARD IN…

  • ODI #10908083 · Filed

    TRANSMISSION SLIPS AND THEN SURGES. VERY FREQUENTLY, WHEN THE ACCELERATOR PEDAL IS DEPRESSED THERE IS NO ACCELERATION WITHOUT SIGNIFICANT DELAY. THE VEHICLE SURGES IN HEAVY TRAFFIC SITUATIONS AND ON MORE THAN OCCASION, HAS CAUSED NEAR ACCIDENTS. THE VEHICLE DOES THIS IN STOP AND GO DRIVING…

Read all 3 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2015 Infiniti QX60 Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

HPCM Software May Cause Loss of Drive Power

NHTSA #21V774000 · Engine and Engine Cooling — Engine — Engine Control Module (ECU/ECM) — Software · NHTSA notice

Reported October 4, 2021 · Nissan North America, Inc.

Potentially affected: 7,634 vehicles

Repair completion: 68.72% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R21B4, R21B5 · Owners notified March 31, 2022

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Safety consequence

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Passenger Air Bag may not Deploy due to OCS Error

NHTSA #16V244000 · Air Bags — Sensor — Occupant Classification · NHTSA notice

Reported April 26, 2016 · Nissan North America, Inc.

Potentially affected: 3,296,947 vehicles

Repair completion: 77.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified June 10, 2016 · Vehicles built July 18, 2013 – March 31, 2016 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety consequence

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Infiniti QX60 Hybrid model years

Check your 2015 Infiniti QX60 Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti QX60 Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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