NHTSA vehicle safety data

2017 Infiniti QX60 Hybrid Recalls, Ratings & Complaints

The 2017 Infiniti QX60 Hybrid has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Infiniti dealer.

NHTSA recall and complaint data for the 2017 Infiniti QX60 Hybrid. Recall data is refreshed daily from NHTSA.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

NHTSA #21V774000

Reported October 4, 2021 · Nissan North America, Inc.

Potentially affected: 7,634 vehicles

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Safety consequence

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Infiniti QX60 Hybrid model years

Check your 2017 Infiniti QX60 Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti QX60 Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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