NHTSA vehicle safety data

2014 Infiniti Q50 Recalls, Ratings & Complaints

The 2014 Infiniti Q50 has 5 NHTSA recall campaigns and 170 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Infiniti dealer.

NHTSA also files the 2014 Infiniti Q50 separately as Q50 Hybrid — 5 recall campaigns.

NHTSA recall and complaint data for the 2014 Infiniti Q50, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2014 Infiniti Q50 owner complaints

Owners have filed 170 complaints with NHTSA about the 2014 Infiniti Q50, describing incidents dated September 3, 2013 to April 2, 2026.

Most-cited components

Steering 79 complaints
Electrical System 42 complaints
Power Train 20 complaints
Air Bags 16 complaints
Unknown or Other 16 complaints
Service Brakes 14 complaints

Of the 170 complaints on file, 11 report a crash and 2 a fire; across all 170 complaints, owners report 8 injuries and 2 deaths (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11773407 · Filed October 24, 2026
There’s something wrong with the steering and I believe something wrong with the powertrain that’s what it’s stating to contact the dealer
ODI #11729283 · Filed April 5, 2026
On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself…
ODI #11714276 · Filed January 29, 2026
MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TALKING TO A NEIGHBOR THAT HAS SAME CAR DIFFERENT YEAR, STATED TO CHECK RECALL HIS…

Read all 170 complaints

Owner-reported

2014 Infiniti Q50 mileage at failure

118 of the 170 complaints on file for the 2014 Infiniti Q50 give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Steering	Median 3,000 miles	Middle half 1,000–19,000 miles	Based on 65 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Infiniti Q50 in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA15-004: Occupant Classification System Failure
Closed May 2, 2017
Recall Query RQ15-001: Occupant Classification System Failure
Closed September 1, 2015

Open and recently closed NHTSA defect investigations

Driveshaft Can Break

NHTSA #24V470000 · Power Train — Driveline — Driveshaft · NHTSA notice

Reported June 21, 2024 · Nissan North America, Inc.

Potentially affected: 7,222 vehicles

Repair completion: 39.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R24A5, R24A7 · Owners notified August 13, 2024 · Vehicles built December 10, 2012 – June 25, 2018 (per NHTSA)

Defect description

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Safety consequence

A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Software May Reduce Steering Ability

NHTSA #16V430000 · Steering — Automated/Adaptive Steering · NHTSA notice

Reported June 13, 2016 · Nissan North America, Inc.

Potentially affected: 28,182 vehicles

Repair completion: 89.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 12, 2016 · Vehicles built December 26, 2012 – December 11, 2015 (per NHTSA)

Defect description

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Safety consequence

If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Passenger Air Bag may not Deploy due to OCS Error

NHTSA #16V244000 · Air Bags — Sensor — Occupant Classification · NHTSA notice

Reported April 26, 2016 · Nissan North America, Inc.

Potentially affected: 3,296,947 vehicles

Repair completion: 77.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified June 10, 2016 · Vehicles built December 19, 2012 – March 30, 2016 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety consequence

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Bag may not Detect Passenger in Seat

NHTSA #14V138000 · Electrical System — Software · NHTSA notice

Reported March 25, 2014 · Nissan North America, Inc.

Potentially affected: 989,701 vehicles

Repair completion: 86.77% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 14, 2014 · Vehicles built December 10, 2012 – January 7, 2014 (per NHTSA)

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Safety consequence

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Manufacturer remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Software may Disable Steering in Cold Temperatures

NHTSA #13V588000 · Steering — Electric Power Assist System · NHTSA notice

Reported November 20, 2013 · Nissan North America, Inc.

Potentially affected: 23 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R1310 · Owners notified November 19, 2013

Defect description

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Safety consequence

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2014 Infiniti Q50 4 DR RWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 3

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

10% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2 investigations

2014 Infiniti Q50 4 DR AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 3

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

10% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2 investigations

170 owner complaints have been filed with NHTSA for the 2014 Infiniti Q50.

Steering; Power Train

ODI #11773407

Filed: October 24, 2026

There’s something wrong with the steering and I believe something wrong with the powertrain that’s what it’s stating to contact the dealer

Suspension; Service Brakes; Forward Collision Avoidance

ODI #11729283

Incident: April 2, 2026 · Filed: April 5, 2026

On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a multi point inspection stating everything passed.

Electrical System; Vehicle Speed Control

ODI #11714276

Incident: December 1, 2025 · Filed: January 29, 2026

MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TALKING TO A NEIGHBOR THAT HAS SAME CAR DIFFERENT YEAR, STATED TO CHECK RECALL HIS CALL DID THE SAMETHING YEARS AGO WHEN WE HAD A COLD (LOW TEMPERATURE) WINTER AND IT WAS REPLACED BY INFINITI DEALER. I NEVER HAD ANY ISSUE WITH THIS CAR UNTIL NOW.IT'S BEEN REALLY COLD. ALSO THIS CAR HAS ISSUES WHEN IT RAINS, IT DOESN'T WANT TO START, I HAVE CHECK OUT MANY VIDEOS STATING THE SUNROOF LEAKS OR TUBES FOR SUNROOF GETS CLOGGED AND LEAKS INTO THE BCM OR ECM SYSTEM CAUSES DAMAGE AND DASH LIGHTS. IM NOT A MECHANIC BUT I KNOW THAT THIS IS SOMETHING INFINITI/NISSIAN SHOULD HIGHLY LOOK INTO. JUST A GIRL,BUT I KNOW MULTIPLE PEOPLE SHOULDN'T BE POSTING THE SAME CONCERNS ON THEIR CARS AND IT'S NOT BEING LOOKED INTO

Steering; Electrical System

ODI #11703883

Incident: December 5, 2025 · Filed: December 9, 2025

Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.

Steering

ODI #11698265

Incident: November 7, 2025 · Filed: November 7, 2025

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from underneath the steering wheel. The vehicle was taken to an independent mechanic, who retrieved DTC: C1130 and C1138. The mechanic informed the contact that the failure could be related to the steering column, but a more detailed inspection of the steering system was needed to confirm the cause of the failure. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,850.

Unknown or Other

ODI #11696543

Incident: September 30, 2025 · Filed: October 30, 2025

Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the vehicle and the transmission.

Power Train

ODI #11695638

Incident: October 20, 2025 · Filed: October 26, 2025

Driveshaft broke while driving down the road!!

Electrical System

ODI #11681558

Incident: June 15, 2025 · Filed: August 19, 2025

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "No Key Detected" was displayed. The contact waved the key fob around the START/STOP button, and the message ceased. The contact stated that the light around the START/STOP button was orange, but was green before the failure. One day, while driving the vehicle, the engine failed to shut off after shifting into park(P) and pressing the START/STOP button. The contact made several attempts to turn off the vehicle. The message to "Visit the Dealer" was displayed. The vehicle was taken to several independent mechanics before finding a mechanic who was able to turn off the vehicle by removing the starter fuse. The mechanic advised the contact to tow the vehicle to the dealer. The dealer performed a water test and discovered that there was a leak in the sunroof, which had caused the failure. The mechanic discovered that water had leaked through the firewall in the body control module (BCM), causing the failure. The contact was provided with an estimate, and the vehicle was repaired. The contact stated that after the repair, while the vehicle was idling, the vehicle intermittently jerked. There was no warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Power Train

ODI #11673542

Incident: July 13, 2025 · Filed: July 14, 2025

I received a check engine light will driving which is now indicated as code P0720 and P0500. The car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traffic.

Unknown or Other

ODI #11672651

Incident: July 4, 2025 · Filed: July 11, 2025

Both rear doors will not open from inside or outside.

Other Infiniti Q50 model years

Check your 2014 Infiniti Q50 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti Q50 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Infiniti VIN