NHTSA campaign 13V588000 · Manufacturer campaign R1310
Infiniti Recall 13V-588: Software may Disable Steering in Cold Temperatures
NHTSA recall 13V588000 (Manufacturer campaign R1310) was reported by Nissan North America, Inc. on November 20, 2013, with 23 vehicles potentially affected (per NHTSA). NHTSA's record lists the Infiniti Q50 for the 2014 model year. Owners were notified on November 19, 2013, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V588000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Infiniti VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 13V588000 (also written 13V-588 or 13V588)
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign number
- R1310
- Report received
- Potentially affected
- 23 vehicles (per NHTSA)
- Component
- Steering — Electric Power Assist System
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 13V588000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Infiniti
Infiniti Q50
NHTSA's recall notice
As NHTSA's recall record states it for campaign 13V588000.
Defect description
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Safety consequence
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Manufacturer remedy
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 13V588000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.