NHTSA vehicle safety data

2020 Hyundai Palisade Recalls, Ratings & Complaints

The 2020 Hyundai Palisade has 5 NHTSA recall campaigns and 542 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Hyundai dealer.

NHTSA recall and complaint data for the 2020 Hyundai Palisade, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2020 Hyundai Palisade owner complaints

Owners have filed 542 complaints with NHTSA about the 2020 Hyundai Palisade, describing incidents dated January 2, 2019 to October 3, 2026.

Most-cited components

  • Engine 140 complaints
  • Visibility/Wiper 131 complaints
  • Unknown or Other 87 complaints
  • Suspension 61 complaints
  • Seat Belts 51 complaints
  • Electrical System 46 complaints

Of the 542 complaints on file, 13 report a crash and 7 a fire; across all 542 complaints, owners report 16 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774132 · Filed

    • Noticed a rattle sound when taking off and when the car was preparing to stop; All timely maintenance were done at Headquarter Hyundai in [XXX]. Oil change was done by Tires Plus ([XXX]) end of XXX as the car was just over 100k miles, so no warranty. • XXX, notice the rattle sound and notice the…

  • ODI #11771038 · Filed

    Windshield has cracked multiple times

  • ODI #11770153 · Filed

    On three separate occasions, when turning left, the steering wheel locked briefly at the 11pm position and there was a clunking noise. It released after a second or two. Obviously having steering lock is a severe safety issue. I have had it at Haselwood Hyundia in Bremerton, WA for a week and…

Read all 542 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Hyundai Palisade in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Side Curtain Air Bag May Deploy Improperly/FMVSS 226

NHTSA #26V034000 · Air Bags — Side/Window — Curtain · NHTSA notice

Reported January 22, 2026 · Hyundai Motor America

Potentially affected: 568,576 vehicles

Repair completion: 34.14% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Hyundai campaign 292 · Owners notified June 26, 2026 · Vehicles built starting April 10, 2019 (per NHTSA)

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety consequence

Improper side curtain air bag deployment increases the risk of injury during a crash.

Manufacturer remedy

Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

Seat Belt Buckles May Fail

NHTSA #25V607000 · Seat Belts — Rear/Other — Buckle Assembly · NHTSA notice

Reported September 11, 2025 · Hyundai Motor America

Potentially affected: 568,580 vehicles

Repair completion: 29.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Hyundai campaign 283 · Owners notified June 26, 2026 · Vehicles built starting April 10, 2019 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Safety consequence

Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Manufacturer remedy

Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Tow Hitch Harness Fire While Parked or Driving

NHTSA #22V633000 · Trailer Hitches · NHTSA notice

Reported August 18, 2022 · Hyundai Motor America

Potentially affected: 244,980 vehicles

Repair completion: 94.28% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Hyundai campaign 235 · Owners notified October 13, 2022

Park outside only — fire risk while parked indoors or near structures.

Defect description

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety consequence

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Windshield Wipers May Fail

NHTSA #22V627000 · Visibility — Windshield Wiper/Washer — Motor · NHTSA notice

Reported August 15, 2022 · Hyundai Motor America

Potentially affected: 122,949 vehicles

Repair completion: 92.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Hyundai campaign 233 · Owners notified December 13, 2022

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Safety consequence

Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Side Curtain Air Bags May Be Damaged By Bolts

NHTSA #19V802000 · Air Bags — Side/Window · NHTSA notice

Reported November 7, 2019 · Hyundai Motor America

Potentially affected: 11,217 vehicles

Repair completion: 90.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Hyundai campaign 186 · Owners notified December 20, 2019 · Vehicles built November 21, 2018 – August 12, 2019 (per NHTSA)

Defect description

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Safety consequence

Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Hyundai Palisade model years

Check your 2020 Hyundai Palisade VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Hyundai Palisade at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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