2017 Dodge Grand Caravan Recalls, Ratings & Complaints

Incident: September 16, 2026 · Filed: September 17, 2026

On XXX my 2017 Dodge Grand Caravan locked involuntarily while the engine was running and the keys were in the ignition. A [XXX] infant was locked inside the vehicle. The doors could not be unlocked from the outside, requiring emergency services from the Newnan Police and Fire Department to intervene to extract the child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: August 31, 2026 · Filed: September 1, 2026

Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manufactures of the door actuator had issues, there would be a buzz when they were failing although I had no idea what it was,

Incident: August 27, 2026 · Filed: August 31, 2026

Odometer Fraud. The contact purchased a 2017 Dodge Grand Caravan. The contact stated that he had purchased a used vehicle through Facebook Marketplace. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy, and a Carfax report confirmed that the odometer had been tampered with twice. The vehicle was a private sale. The contact had reported the matter to the California State Attorney General's Office. At the time of purchase, the vehicle mileage was 138,661, and at the time of registration, it was discovered that the mileage was 177,589.

Incident: August 4, 2019 · Filed: August 4, 2026

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Incident: September 4, 2023 · Filed: June 4, 2026

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to AutoZone, where the battery was replaced. Additionally, AutoZone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA Campaign Numbers: 20V278000 (FUEL SYSTEM, GASOLINE) and 18V524000 (ELECTRICAL SYSTEM). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The failure mileage was approximately 90,489.

Incident: January 1, 2026 · Filed: April 21, 2026

The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans

Incident: January 1, 2020 · Filed: April 14, 2026

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.

Incident: November 30, 2025 · Filed: April 7, 2026

specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year

Incident: February 2, 2026 · Filed: March 27, 2026

The driver and passenger sliding door power lock actuator is not operating for my wife's 2017 Dodge Grand Caravan with about 44,000 miles. There is a Warranty Bulletin, number D-25-03, dated January 30, 2025 that extended the warranty to coverage to 10 years/ 100,000 miles. My wife's car should have been included in the cars with the problem and it is not included in the cars affected by the problem. Please include my wife's Dodge Grand Caravan in the recall for the extended warranty.

Incident: March 2, 2026 · Filed: March 16, 2026

I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable. On March 2, 2026, I brought the vehicle to the dealership and reported the jerking issue. I also asked that the throttle body and transmission be inspected. The dealership stated that the technician could not determine the cause of the problem but recommended maintenance repairs including tires, brakes, and rotor service. Based on their professional recommendation, I approved the repairs. On March 6, 2026, I picked up the vehicle and paid 1,416.21. I was told the vehicle passed inspection and a safety test drive. However, within approximately thirty minutes of leaving the dealership, the vehicle began jerking violently and shut off while I was driving. The vehicle had to be returned to the dealership. After the vehicle was returned, I was informed that the catalytic converter needed to be replaced. This was concerning because I had asked the dealership to check that component during the initial inspection. I was originally quoted about 2,800, and after discussions with management including Jim Fife, I paid 2,165 on March 14, 2026 for the catalytic converter repair. Despite paying a total of 3,581.21, the vehicle continued to show drivability problems. A new diagnostic scan showed codes P0420 and P219B (air-fuel ratio imbalance), suggesting the underlying issue may not have been properly diagnosed before replacing the catalytic converter. I attempted to resolve the issue.