NHTSA vehicle safety data

2016 Crossroads Sunset Trail Recalls & Complaints

The 2016 Crossroads Sunset Trail has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2016 Crossroads Sunset Trail. Recall data is refreshed daily from NHTSA.

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2016 Crossroads Sunset Trail owner complaints

Owners have filed 1 complaint with NHTSA about the 2016 Crossroads Sunset Trail, describing incidents dated August 22, 2015.

Most-cited components

Unknown or Other 1 complaint

Newest complaints

ODI #10758968 · Filed August 24, 2015
I RECENTLY PURCHASED A NEW 2016 CROSSROADS 240BI RECREATIONAL VEHICLE (RV) FROM A DEALER IN VERMONT.THE SEWAGE TANK WAS HOOKED UP WRONG ALLOWING RAW SEWAGE TO SPILL OUT OF THE SEWAGE TANK AND INTO THE RV SHOWER AND ULTIMATELY ONTO THE GROUND OF A CAMPGROUND, STATE PARK OR HIGHWAY (DEPENDING ON THE…

Read the full complaint

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Continued Propane Flow From Extinguished Range

NHTSA #16V409000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported June 8, 2016 · DS Corp DBA Crossroads RV

Potentially affected: 114 vehicles

Repair completion: 74.31% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 16-254 · Owners notified June 9, 2016 · Vehicles built May 13, 2015 – April 18, 2016 (per NHTSA)

Defect description

DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.

Safety consequence

With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.

Manufacturer remedy

Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 16-254.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Movement Through Kitchen Range May Cause Fire

NHTSA #15V582000 · Equipment · NHTSA notice

Reported September 22, 2015 · DS Corp DBA Crossroads RV

Potentially affected: 246 vehicles

Repair completion: 53.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 38 · Owners notified September 25, 2015 · Vehicles built November 14, 2014 – September 1, 2015 (per NHTSA)

Defect description

DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.

Safety consequence

Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.

Manufacturer remedy

Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at [email protected]. Crossroads' number for this recall is 38.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Studs may Break

NHTSA #15V215000 · Suspension — Rear — Axle — Non-Powered Axle Assembly · NHTSA notice

Reported April 13, 2015 · DS Corp DBA Crossroads RV

Potentially affected: 272 vehicles

Repair completion: 45.59% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 37 · Owners notified April 15, 2015 · Vehicles built March 19, 2015 – April 6, 2015 (per NHTSA)

Defect description

DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail recreational trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Safety consequence

If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Manufacturer remedy

Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. The recall began on April 14, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 37.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Slide Room may Extend While Vehicle is in Motion

NHTSA #15V186000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 30, 2015 · DS Corp DBA Crossroads RV

Potentially affected: 62 vehicles

Repair completion: 62.9% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 36 · Owners notified April 6, 2015 · Vehicles built March 4, 2015 – March 20, 2015 (per NHTSA)

Defect description

DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Safety consequence

If the room extends while vehicle is in motion, there is an increased risk of a crash.

Manufacturer remedy

Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on April 6, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2016 Crossroads Sunset Trail. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2016 Crossroads Sunset Trail.

Unknown or Other

ODI #10758968

Incident: August 22, 2015 · Filed: August 24, 2015

I RECENTLY PURCHASED A NEW 2016 CROSSROADS 240BI RECREATIONAL VEHICLE (RV) FROM A DEALER IN VERMONT.THE SEWAGE TANK WAS HOOKED UP WRONG ALLOWING RAW SEWAGE TO SPILL OUT OF THE SEWAGE TANK AND INTO THE RV SHOWER AND ULTIMATELY ONTO THE GROUND OF A CAMPGROUND, STATE PARK OR HIGHWAY (DEPENDING ON THE LOCATION I WAS CAMPING.THE DEALER IS AWARE OF THE PROBLEM AND SCHEDULED THE REPAIR FOR ABOUT A MONTH AWAY, BUT INDICATED THAT IT WAS OK TO CONTINUE USING AND WAS NOT CONCERNED ABOUT THE RAW SEWAGE SPILLING. THE MANUFACTURER OF THE RV (CROSSROADS RV) ALSO AGREED THAT I CONTINUE USING THE RV EVEN THOUGH SEWAGE CONTAMINATION OCCURRED TO THE RV AND GROUND AND COULD OCCUR IN THE FUTURE.RV SEWAGE FROM A TOILET IS SUPPOSED TO GO INTO A SEALED BLACK TANK AND NOTHING ELSE IS PLUMBED TO IT, WHICH WOULD PREVENT CONTAMINATION FROM OTHER FIXTURES SUCH AS A SINK OR SHOWER. IN MY CASE THE TOILET TANK WAS IMPROPERLY PLUMBED (BY ADMISSION OF THE MANUFACTURER), ALLOWING THE SEWAGE TO BACK UP INTO THE SHOWER AND OUT OF THE TRAILER WHILE TOWING. I FIRST LEARNED OF THE PROBLEM WHEN MY CHILDREN WERE TAKING A SHOWER AND THE THE TANK FILLED AND SEWAGE BACKED UP INTO THE SHOWER. WHILE TOWING THE TRAILER RAW SEWAGE BACKED INTO THE SHOWER AND DRAINED ONTO THE ROAD AS WE WERE TOWING THE RV. WHEN I SPOKE TO A TECHNICIAN FROM THE DEALER HE TOLD ME HE BELIEVED THIS WAS A MANUFACTURING MISTAKE MADE TO ALL OF THIS PARTICULAR MODEL IN THE PRODUCTION LINE. HE TOLD ME THAT IF IT HAD A "P" TRAP IT SHOULD PREVENT OVERFLOW WHILE TOWING. I TOOK A CHANCE AND HOPED HE WAS RIGHT AND TOWED IT HOME TO THE DEALER CLEAN OUT STATION. WHEN I ARRIVED NEAR HOME I DISCOVERED RAW SEWAGE WAS LEAKING OUT OF THE RV FROM THE SHOWER PAN. I CONTACTED THE PRESIDENT OF CROSSROADS RV TO INFORM HIM OF THE PROBLEM AND HE HAD THE REGIONAL SALES MANAGER CALL ME TELLING ME THEY WOULD REPAIR THE DEFECT. I WOULD WELCOME ANY GUIDANCE.

Other Crossroads Sunset Trail model years

Check your 2016 Crossroads Sunset Trail VIN

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