NHTSA vehicle safety data

2011 Crossroads Sunset Trail Recalls & Complaints

The 2011 Crossroads Sunset Trail has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2011 Crossroads Sunset Trail. Recall data is refreshed daily from NHTSA.

2011 Crossroads Sunset Trail owner complaints

Owners have filed 1 complaint with NHTSA about the 2011 Crossroads Sunset Trail, describing incidents dated July 14, 2012.

Most-cited components

Equipment 1 complaint

Newest complaints

ODI #10484381 · Filed November 8, 2012
CPSC#I12B0096A. CROSSROADS SUNSET TRAILER. CONSUMER STATED THE TRAILER IS STUCK IN THE SLIDE OUT POSITION. *LN THE CONSUMER STATED THE SLIDE OUT BECAME STUCK TWO MORE TIMES; ONCE WHILE IN HIS POSSESSION AND ONCE AT THE DEALER, WHEN THE CLAIMED IT WAS FIXED. THERE WAS NO MANUAL OVERRIDE FOR EMERGENCY…

Read the full complaint

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

RANGE/OVEN COMBO/GAS SUPPLY LINE/POSSIBLE FIRE

NHTSA #10V495000 · Equipment · NHTSA notice

Reported October 12, 2010 · CROSSROADS RV

Potentially affected: 6 vehicles

Owners notified November 4, 2010 · Vehicles built August 15, 2010 – September 29, 2010 (per NHTSA)

Defect description

CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Safety consequence

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Manufacturer remedy

CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR CROSSROADS AT 1-888-226-7496.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

try.vin has no NCAP crash-test rating on file for the 2011 Crossroads Sunset Trail. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2011 Crossroads Sunset Trail.

Equipment

ODI #10484381

Incident: July 14, 2012 · Filed: November 8, 2012

CPSC#I12B0096A. CROSSROADS SUNSET TRAILER. CONSUMER STATED THE TRAILER IS STUCK IN THE SLIDE OUT POSITION. *LN THE CONSUMER STATED THE SLIDE OUT BECAME STUCK TWO MORE TIMES; ONCE WHILE IN HIS POSSESSION AND ONCE AT THE DEALER, WHEN THE CLAIMED IT WAS FIXED. THERE WAS NO MANUAL OVERRIDE FOR EMERGENCY SITUATIONS, BUT RATHER AN ELECTRICAL BYPASS SYSTEM THAT WAS NOT ACCESSIBLE BECAUSE IT WAS HIDDEN ON A SIDEWALL CABINET NEXT TO THE FLOOR. TO MAKE THE SLIDE OUT TRAVEL READY BY PUSHING IT BACK IN, REQUIRED A STEP LADDER, TOOLS, SPECIFIC MECHANICAL KNOWLEDGE OF THE SLIDE OUT SYSTEM AND THREE PEOPLE TO PUSH IT BACK.

Other Crossroads Sunset Trail model years

Check your 2011 Crossroads Sunset Trail VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Sunset Trail at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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