NHTSA vehicle safety data

2015 Crossroads Sunset Trail Recalls & Complaints

The 2015 Crossroads Sunset Trail has 3 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2015 Crossroads Sunset Trail. Recall data is refreshed daily from NHTSA.

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2015 Crossroads Sunset Trail owner complaints

Owners have filed 2 complaints with NHTSA about the 2015 Crossroads Sunset Trail, describing incidents dated July 20, 2014 to December 7, 2018.

Most-cited components

Suspension 2 complaints
Electrical System 1 complaint

Newest complaints

ODI #11160789 · Filed December 11, 2018
TL* THE CONTACT OWNS A 2015 CROSSROADS SUNSET TRAIL RESERVE. WHILE ATTEMPTING TO PARK THE RV, THE REAR FRAME'S SPRING HANGER FRACTURED ON THE DRIVER'S SIDE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…
ODI #10621274 · Filed August 11, 2014
ON MAY 24TH, 2014, WE PURCHASED A 2015 SUNSET TRAIL 33BD, MANUFACTURED BY DS CORP, DBA CROSSROADS RECREATIONAL VEHICLES, FROM MACTAW INC, DBA PETE'S RV CENTER, AT THEIR INDIANA LOCATION.WE WENT CAMPING ON JULY16TH, 2014 THRU JULY 20, 2014, AS WE WERE LEAVING, WATER GUSHED OUT FROM UNDERNEATH THE…

Read all 2 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Movement Through Kitchen Range May Cause Fire

NHTSA #15V582000 · Equipment · NHTSA notice

Reported September 22, 2015 · DS Corp DBA Crossroads RV

Potentially affected: 246 vehicles

Repair completion: 53.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 38 · Owners notified September 25, 2015 · Vehicles built November 14, 2014 – September 1, 2015 (per NHTSA)

Defect description

DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.

Safety consequence

Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.

Manufacturer remedy

Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at [email protected]. Crossroads' number for this recall is 38.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frame Spring Hanger Failure

NHTSA #14V156000 · Suspension — Rear — Springs — Leaf Spring Assembly — Hanger/Bracket · NHTSA notice

Reported March 31, 2014 · Crossroads RV

Potentially affected: 12 vehicles

Repair completion: 75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 24, 2014 · Vehicles built February 20, 2014 – February 28, 2014 (per NHTSA)

Defect description

Crossroads RV is recalling certain model year 2015 Sunset Trail, Zinger, and Reserve recreational trailers manufactured February 20, 2014, through February 28, 2014. The affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Safety consequence

A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Manufacturer remedy

Crossroads RV will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. The recall began in April 2014. Owners may contact Crossroads at 1-855-226-7496.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2015 Crossroads Sunset Trail. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2015 Crossroads Sunset Trail.

Suspension

ODI #11160789

Incident: December 7, 2018 · Filed: December 11, 2018

TL* THE CONTACT OWNS A 2015 CROSSROADS SUNSET TRAIL RESERVE. WHILE ATTEMPTING TO PARK THE RV, THE REAR FRAME'S SPRING HANGER FRACTURED ON THE DRIVER'S SIDE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V156000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

Suspension; Electrical System

ODI #10621274

Incident: July 20, 2014 · Filed: August 11, 2014

ON MAY 24TH, 2014, WE PURCHASED A 2015 SUNSET TRAIL 33BD, MANUFACTURED BY DS CORP, DBA CROSSROADS RECREATIONAL VEHICLES, FROM MACTAW INC, DBA PETE'S RV CENTER, AT THEIR INDIANA LOCATION.WE WENT CAMPING ON JULY16TH, 2014 THRU JULY 20, 2014, AS WE WERE LEAVING, WATER GUSHED OUT FROM UNDERNEATH THE RV.ON JULY 21ST, 2014, WE TOOK A FEW SCREWS FROM THE UNDERBELLY OF THE RV TO SEE IF WE COULD SEE WHERE THE LEAK WAS COMING FROM.WHEN WE LET DOWN THE UNDERBELLY, WE WERE SHOCKED AT WHAT WE HAD FOUND.ALL OF OUR ELECTRICAL WIRES, PLUMBING LINES, AND HVAC DUCTS WERE LAYING IN WATER ON TOP OF THIS 3/32" THICK CARDBOARD LOOKING UNDERBELLY, RUNNING THROUGH SIX, 6 TO 8" JAGGED HOLES CUT IN 2 OF OUR MAIN BEAMS.I IMMEDIATELY CONTACTED JOE VARTULI, OUR SALESMAN, AND INFORMED HIM OF WHAT HAD HAPPENED.I THEN SENT HIM PICTURES AND VIDEOS ON JULY 23, AS I WAS HAVING PROBLEMS UPLOADING THEM DUE TO THEIR SIZE, AS WELL AS CONTACTED THE MANUFACTURER AND WAS PUT THROUGH TO TERRY BAUGHMAN.AFTER MANY CONVERSATIONS AND SENDING NUMEROUS EMAILS TO 8 DIFFERENT PEOPLE AT CROSSROADS RV, I GET A CALL FROM ANGIE COX, HIS SUPERVISOR, AND WE HAD A VERY LENGTHY CONVERSATION, RESULTING IN SHE WANTS TO, IN HER WORDS, TIDY UP THINGS AND FEELS THERE IS NO PROBLEMS WITH THE ELECTRICAL WIRES, PLUMBING LINES, AND HVAC DUCTS RUBBING AGAINST THE 6 JAGGED HOLES CUT IN THE MAIN BEAMS AS WELL AS THEM BEING EXPOSED TO HAZARDOUS LOCATIONS.SHE ALSO HAS NO PROBLEMS WITH THE STRUCTUAL INTEGRITY OF THE BEAMS THAT WERE CUT AS SHE SAID THAT WAS BY DESIGN.I TOLD HER THAT THE ONLY WAY TO FIX THE NUMEROUS PROBLEMS UNDERNEATH AND TO BRING IT UP TO CODE AND PROPER STANDARDS WAS THAT THE UNIT WOULD HAVE TO BE DISMANTLED TO PROPERLY INSTALL AND REPLACE THE ELECTRICAL WIRES, PLUMBING LINES, HVAC DUCTS, AS WELL AS THE 2 MAIN BEAMS, AS THEIR CONDITION NOW AND IN THE FUTURE HAS BEEN GREATLY AFFECTED BY NEGLIGENT AND IMPROPER INSTALLATION. *TR

Other Crossroads Sunset Trail model years

Check your 2015 Crossroads Sunset Trail VIN

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