NHTSA vehicle safety data

2013 Crossroads Sunset Trail Recalls & Complaints

The 2013 Crossroads Sunset Trail has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2013 Crossroads Sunset Trail. Recall data is refreshed daily from NHTSA.

2013 Crossroads Sunset Trail owner complaints

Owners have filed 1 complaint with NHTSA about the 2013 Crossroads Sunset Trail, describing incidents dated September 26, 2017.

Most-cited components

Suspension 1 complaint

Newest complaints

ODI #11031793 · Filed October 4, 2017
THE ELECTRIC STABILIZING JACKS EXTEND ON THEIR OWN. THEY EXTEND WHILE SITTING STILL AS WELL AS DRIVING. THE MANUAL ELECTRIC SWITCH WILL NOT ENGAGE TO RETRACT THEM UNTIL THEY HAVE FULLY EXTENDED. WHILE WE WERE DRIVING THIS HAPPENED SEVERAL TIMES AND ONE TIME ALMOST CAUSED US TO HAVE AN ACCIDENT. I…

Read the full complaint

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2013 Crossroads Sunset Trail. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2013 Crossroads Sunset Trail.

Suspension

ODI #11031793

Incident: September 26, 2017 · Filed: October 4, 2017

THE ELECTRIC STABILIZING JACKS EXTEND ON THEIR OWN. THEY EXTEND WHILE SITTING STILL AS WELL AS DRIVING. THE MANUAL ELECTRIC SWITCH WILL NOT ENGAGE TO RETRACT THEM UNTIL THEY HAVE FULLY EXTENDED. WHILE WE WERE DRIVING THIS HAPPENED SEVERAL TIMES AND ONE TIME ALMOST CAUSED US TO HAVE AN ACCIDENT. I SAW THEM IN THE TRUCK MIRROR AND ALERTED MY HUSBAND WE HAD TO PULL OVER IMMEDIATELY AS THEY WOULD NOT STOP EXTENDING. BY THE TIME WE PULLED OVER, THEY WERE FULLY EXTENDED AND EVEN JACKED UP THE BACK OF OUR TRUCK. IT DUG THE FOOT OF THE JACK INTO THE ASPHALT TO WHERE WE HAD TO USE A LARGE 3 TON JACK TO "JACK' UP THE TRAILER ENOUGH TO DISLODGE THE FOOT FROM THE ASPHALT. WE THEN MANUALLY RETRACED THE JACKS AND HAD TO "C-CLAMP" THEM IN ORDER TO ENSURE THEY WOULD NOT EXTENDED AGAIN WHILE DRIVING SO THAT WE COULD RUN IT TO THE SHOP. THE SHOP THOUGHT THEY HAD FIXED THEM BY REPLACING THE SWITCHES, BUT AS WE WERE DRIVING HOME, REMIND YOU-WE WERE DRIVING...THEY EXTENDED AGAIN CAUSING A SAFETY ISSUE. WE HAD TO REMOVE THE ELECTRIC WIRE SO THAT NO ELECTRICITY COULD GO THROUGH THEM IN ORDER TO GET BACK TO THE SHOP. I HAVE READ THIS TO BE AN ISSUE WITH MANY PEOPLE WHO OWN THE CROSSROADS SUNSET TRAIL. THERE SHOULD BE A RECALL ON THESE TRAVEL TRAILERS THAT HAVE THE ELECTRIC STABILIZING JACKS. ALSO, WHILE THE TRAILER WAS PARKED IN OUR DRIVEWAY....TWO TIMES IN A WEEK THEY EXTENDED ON THEIR OWN LEAVING THE FRONT OF OUR TRAILER FULLY OFF THE GROUND. IF WE DID NOT HAVE TIRE BRAKES BETWEEN OUR TIRES, IT WOULD HAVE ROLLED INTO OUR HOME DUE TO THE GRADE OF THE DRIVE.

Other Crossroads Sunset Trail model years

Check your 2013 Crossroads Sunset Trail VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Sunset Trail at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Crossroads VIN