NHTSA vehicle safety data

2023 Chevrolet Express Recalls & Complaints

The 2023 Chevrolet Express has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2023 Chevrolet Express. Recall data is refreshed daily from NHTSA.

2023 Chevrolet Express owner complaints

Owners have filed 2 complaints with NHTSA about the 2023 Chevrolet Express, describing incidents dated May 5, 2025 to July 4, 2025.

Most-cited components

Electrical System 1 complaint
Service Brakes 1 complaint
Steering 1 complaint
Vehicle Speed Control 1 complaint
Wheels 1 complaint

Newest complaints

ODI #11671263 · Filed July 4, 2025
The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'.
ODI #11662549 · Filed May 22, 2025
The contact owns a 2023 Chevrolet Express. The contact stated that while pulling into the driveway, the front driver's side wheel turned sideways. Upon inspecting the vehicle, the contact noticed that the outer tie rod had failed, and the tie rod nut was bent. There were no warning lights…

Read all 2 complaints

Incorrect Software in Transmission Control Module

NHTSA #24V839000 · Power Train — Automatic Transmission — Control Module — Software · NHTSA notice

Reported November 7, 2024 · General Motors, LLC

Potentially affected: 77,824 vehicles

Repair completion: 70.95% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N242471620 · Owners notified December 9, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

Safety consequence

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

Manufacturer remedy

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2023 Chevrolet Express. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2023 Chevrolet Express.

Electrical System; Vehicle Speed Control; Service Brakes

ODI #11671263

Incident: July 4, 2025 · Filed: July 4, 2025

The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'.

Steering; Wheels

ODI #11662549

Incident: May 5, 2025 · Filed: May 22, 2025

The contact owns a 2023 Chevrolet Express. The contact stated that while pulling into the driveway, the front driver's side wheel turned sideways. Upon inspecting the vehicle, the contact noticed that the outer tie rod had failed, and the tie rod nut was bent. There were no warning lights illuminated. The contact repaired the vehicle himself. The local dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 29,047.

Other Chevrolet Express model years

Check your 2023 Chevrolet Express VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Express at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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