NHTSA vehicle safety data
2023 Chevrolet Express
The 2023 Chevrolet Express has 1 NHTSA recall and 2 owner complaints on record — every open recall is repaired free at an authorized Chevrolet dealer.
Complete safety data for the 2023 Chevrolet Express. Data pulled live from api.nhtsa.gov.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
NHTSA #24V839000Reported November 7, 2024 · General Motors, LLC
Defect description
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Safety consequence
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Free manufacturer remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.