NHTSA vehicle safety data

2016 Chevrolet Express Recalls & Complaints

The 2016 Chevrolet Express has 6 NHTSA recall campaigns and 15 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2016 Chevrolet Express. Recall data is refreshed daily from NHTSA.

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2016 Chevrolet Express owner complaints

Owners have filed 15 complaints with NHTSA about the 2016 Chevrolet Express, describing incidents dated March 15, 2016 to December 21, 2024.

Most-cited components

Electrical System 3 complaints
Engine 3 complaints
Service Brakes 3 complaints
Structure 3 complaints
Unknown or Other 2 complaints
Forward Collision Avoidance 1 complaint

Of the 15 complaints on file, 2 report a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11634601 · Filed January 7, 2025
The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and…
ODI #11580460 · Filed April 1, 2024
ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.
ODI #11535732 · Filed August 1, 2023
LT245/75R16 The fist tire failure was rear driver's side which caused a code service stable trac- this caused the vehicle to lose power and engine to die. I made home at 20mph in yraffic.I spent $500 for diagnostic check and new tire. The tire is misshapen and alerts sensor that caused engine to…

Read all 15 complaints

Incorrect Rear-Quarter Window Glass/FMVSS 226

NHTSA #19V387000 · Visibility — Glass, Side/Rear · NHTSA notice

Reported May 23, 2019 · General Motors LLC

Potentially affected: 1,159 vehicles

Repair completion: 69.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N192218960 · Owners notified July 5, 2019 · Vehicles built July 31, 2015 – March 29, 2019 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety consequence

Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Climate Control Module Wiring Short Cauisng Fire

NHTSA #18V655000 · Electrical System · NHTSA notice

Reported September 21, 2018 · General Motors LLC

Potentially affected: 30,448 vehicles

Repair completion: 79.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 18299 · Owners notified November 6, 2018 · Vehicles built February 5, 2016 – September 18, 2018 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Safety consequence

If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Manufacturer remedy

GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Liquid may Leak into Power Window Switch

NHTSA #18V295000 · Visibility — Power Window Devices and Controls · NHTSA notice

Reported May 3, 2018 · General Motors LLC

Potentially affected: 207,483 vehicles

Repair completion: 51.71% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 18155 · Owners notified August 10, 2018 · Vehicles built April 18, 2013 – June 21, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Safety consequence

High electrical resistance can increase the risk of a fire.

Manufacturer remedy

GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #18V267000 · Equipment · NHTSA notice

Reported April 26, 2018 · General Motors LLC

Potentially affected: 6,154 vehicles

Repair completion: 14.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 18146 · Owners notified June 11, 2018 · Vehicles built September 9, 2008 – March 23, 2018 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Exterior Mirror Without Magnification/FMVSS 111

NHTSA #16V700000 · Visibility — Rearview Mirrors/Devices · NHTSA notice

Reported September 29, 2016 · General Motors LLC

Potentially affected: 40 vehicles

Repair completion: 55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 16036 · Owners notified November 8, 2016 · Vehicles built September 25, 2015 – August 22, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have either an inside rearview mirror or both left and right-hand flat exterior rearview mirrors. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety consequence

If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16036.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufactured Without TPMS/FMVSS 138

NHTSA #16V184000 · Tires — Pressure Monitoring and Regulating Systems · NHTSA notice

Reported April 1, 2016 · General Motors LLC

Potentially affected: 321 vehicles

Repair completion: 53.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 15819 · Owners notified May 25, 2016 · Vehicles built September 18, 2015 – January 30, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Safety consequence

Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2016 Chevrolet Express. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

15 owner complaints have been filed with NHTSA for the 2016 Chevrolet Express.

Power Train; Engine

ODI #11634601

Incident: December 21, 2024 · Filed: January 7, 2025

The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device was removed; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

Service Brakes; Forward Collision Avoidance

ODI #11580460

Incident: February 29, 2024 · Filed: April 1, 2024

ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.

Tires; Engine and Engine Cooling

ODI #11535732

Incident: July 2, 2023 · Filed: August 1, 2023

LT245/75R16 The fist tire failure was rear driver's side which caused a code service stable trac- this caused the vehicle to lose power and engine to die. I made home at 20mph in yraffic.I spent $500 for diagnostic check and new tire. The tire is misshapen and alerts sensor that caused engine to lose power and ultimately die. With new tire the problem was solved. But then the rear passenger tire while on the freeway acted up and caused the van to shake and rattle violently. Drove home at lower speed . I replace that tire with the spare which is a different brand and the van ran fine. Checked the bad tire and it is higher on one side than the other. Checked front tires and there are flat spots and irregularities on both tires

Unknown or Other; Service Brakes

ODI #11454858

Fire

Incident: July 25, 2021 · Filed: March 2, 2022

I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . I held the gas pedal to the floor and returnd to the dealer at about 20 MPH and some salesman came running out and said my van was on fire .I got out of my van but I didn't see any fire but there was heavy smoke coming from around the brakes . THE cHEVY DEALER HAD MY VAN APPROXIMATELY 7 MONTHS AND SAID THEY REPAIRED IT TWICE MORE , bUT EVERYTIME i PICKED IT UP THE BRAKES WOULD GO ON A SHORT DISTANCE AWAY AND i WOULD HAVE TO TAKE IT BACK . I have been driving the car because the chevy dealer says they can't get the ABS Module to fix it and I can't drive more than a mile or so from home because the brakes apply themselves and I'm afraid the car will break down or catch on fire . I need a safe car to drive and the chevy dealer says they can't fix it because they can't get the part .

Service Brakes

ODI #11452869

Fire

Incident: July 29, 2021 · Filed: February 18, 2022

I'd be driving down the street and the brakes would start applying themselves by themselves . I took the van to Ganly Chevrolet the first time and they did a brake job and said it was fixed . I drove it about a half mile and was doing about 35MPH when the brakes locked , if I wasn't buckled in I probably would have gone through the window . I immediately took it back by putting the gas pedal to the floor . you could smell and see the brakes burning . later Ganly said I needed a Brake Module and kept the car After about 6months of having my Van . they finally admitted they couldn't get a Brake Module and they had been on back order for about a year and didn't know if they would ever get one Later they called me and said they found a loose wire and my van was fixed again . I picked the Van up again and while driving home the brakes started stopping me again and my dash board started boinging and my ABS light came on . To this day if I drive it more than a mile my brakes grab , my dash starts boinging , my van shakes and my ABS light comes on and I must atep on the gas to get where I have to go and all this has happened since I paid Ganly Chevrolet approximately $2500.00 for fixing my Van this started in July of 3021 and is still going on .

Electrical System

ODI #11311860

Incident: January 7, 2020 · Filed: February 27, 2020

PROBLEM: POWER WINDOW WOULDN'T WORK, REAR DEFROSTER WOULD NOT WORK, VEHICLE WOULD NOT START, VEHICLE WOULD CRANK BUT NOT START. CAR HAD TO BE TOWED. THE RELAYS WERE DEFECTIVE AND WERE REPLACED. UPON TAKING THE RELAYS APART , I FOUND THAT THEY WERE RUSTED INSIDE AND THE RUST WAS FLAKING OFF. I CONTACTED CHEVROLET AND I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND IT WOULD NOT COVER RUSTED PARTS.THE REPRESENTATIVE ALSO SAID THAT HE HAD OTHER COMPLAINTS ABOUT THE RELAYS FAILING.THERE ARE TEN OF THESE RELAYS IN THIS VEHICLE AND FOUR HAVE FAILED DUE TO RUST. THERE IS NO WAY TO TEST THE REMAINING UNITS FOR RUST UNTIL THEY FAIL. THIS IS A REAL ELECTRICAL SAFETY ISSUE.

Engine

ODI #11282142

Incident: October 26, 2019 · Filed: November 25, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Unknown or Other

ODI #11267145

Incident: March 12, 2019 · Filed: October 8, 2019

FRONT A/C SWITCH TO TURN A/C OFF AND ON AND ALSO TO GO FROM DASH VENT TO FLOOR VENTS AND DEFROST WILL NOT GO TO ANYTHING BUT FRONT VENTS...

Electrical System; Structure

ODI #11184855

Incident: August 10, 2017 · Filed: March 7, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, (518) 291-4586) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000.

Electrical System

ODI #11120207

Incident: August 6, 2018 · Filed: August 15, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. UPON STARTING THE VEHICLE, THE SERVICE THEFT DETERRENT SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544, (510) 999-5999) AND THE CONTACT WAS INFORMED THAT THE IGNITION KEY COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AGAIN STATED THAT THE FAILURE COULD BE THE IGNITION KEY; THEREFORE, A NEW KEY SHOULD BE MADE FOR THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Other Chevrolet Express model years

Check your 2016 Chevrolet Express VIN

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