2011 Chevrolet Cruze Recalls, Ratings & Complaints

Incident: October 27, 2020 · Filed: October 27, 2026

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving approximately 55 - 60 MPH and attempting to depress the brake pedal, the brake pedal became stiff and pushed back, requiring three to four attempts to respond and causing an extended stopping distance. The contact stated that the failure had occurred while driving on several occasions. In addition, the check engine warning light was intermittently illuminated. The vehicle was taken to an independent mechanic, where it was determined that the microswitch inside the power brake vacuum pipe assembly had failed and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 150,000.

Incident: June 15, 2026 · Filed: September 9, 2026

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depressing the accelerator pedal. Occasionally, the vehicle lurched forward suddenly. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The failure mileage was 129,000.

Incident: June 18, 2026 · Filed: June 19, 2026

i’m unsure if the person i bought this vehicle from had the codes wiped before selling to me, but there were NO lights on dash for 3 days after minimal driving only to work and back, then all of a sudden the check engine light came on, and in the info box it would pop up saying “service stability system” - i took to o’reiley’s to see what it was for, apparently it was the ECM (electronic computer module) which essentially controls like everything. days go by i don’t do anything more about it and drive as usual to work, and it starts overheating, and smoking like crazy, but doesn’t say it’s hot on my dash, so i had no idea how hot it got or anything. i got to work, worked my shift, and went to put coolant in before returning home- just to find that it was full and i didn’t need to put any in. weird, right? ok well on my way home i’m going about 55mph on the highway and it suddenly just wouldn’t let me accelerate anymore and behaved as if i ran out of gas but i had over half a tank. when i came to a stop i turned the car off, and tried to turn it back on when it wouldn’t even turn over. i sat about 15 mins on the side of the highway before it actually started and i drove home. a week goes by, and now this ecm is effecting more and more- driving on the highway/streets it’s shifting really hard, immediately following that, my speedometer and rpm meter fall to “0” on the dash but the vehicle is still driving and the message pops up about the service stability system. i replaced my tire and now it’s telling me to service airbag system and the abs light is stuck on, as well as traction control and it’s just so weird. i just don’t feel safe in this car and after looking it up, apparently everyone with the make and model have very similar problems, but specifically searching by my VIN- apparently there’s no recalls and it’s just extremely frustrating and i don’t know what to do. if i fix the ECM will all these issues be resolved or will i waste $600-$800 replacing it?

Incident: March 18, 2020 · Filed: May 26, 2026

I purchased my car in 2020 and have had this issue recently come up. I have coolant that is vanishing from my car but not dripping to the floor. I've learned since then that there was a recall on my car for my water pump which causes this exact issue which has caused a related check engine light to appear. It seems unfair to me that there's a recall on my car that was taken away after one year despite it still not being replaced, and purchasing my car not knowing of this recall not being done and the window closing I feel should be rectified. I will be notifying GM about this matter as well. Thank you for your time and consideration on this matter

Incident: April 13, 2026 · Filed: May 22, 2026

Odometer Fraud. The contact purchased a 2011 Chevrolet Cruze. It was discovered that there was a mileage discrepancy. The vehicle was a private in April 12th 2026. At the time of purchase, the vehicle mileage was 135,000 The contact stated that the next day when retrieving the title they noticed the mileage discrepancy. The contact spoke withe seller who then stated it was the same mileage they were told when they received the vehicle and had since replaced the engine therefore the engine mileage would not show at the DMV. The contact looked up the CarFax and saw the same mileage discrepancy with a mileage of over 300,000. When the contact took the vehicle to the dealer for an air bag recall, when the dealer confirmed mileage discrepancy. The contact sought out legal assistance.

Incident: April 1, 2026 · Filed: April 2, 2026

The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the Ray Skillman service department. They have attempted to repair the issue 3 times without success and currently state that the vehicle is inoperable while they search for a used replacement computer component. The vehicle has been inspected multiple times by the Ray Skillman dealership technicians. To date, no representative from the manufacturer (General Motors) or insurance has performed an independent inspection, though a formal complaint has been initiated with the dealership's corporate management. There were no consistent warning lamps or symptoms prior to the failures. The vehicle would unexpectedly lose all power and shut down. These symptoms first appeared within the first 100 miles of ownership (purchased at 11,000 miles; current mileage approximately 11,800 The dealership has refused to provide a loaner vehicle and is currently attempting to resolve a recurring safety failure using a used/salvage electronic component rather than a certified new part, which I believe further compromises the safety of the vehicle.

Incident: April 1, 2026 · Filed: April 2, 2026

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the traction control warning light was illuminated. The check engine warning light illuminated shortly after the vehicle was purchased. The contact stated that the vehicle was shaking erratically, and the engine was abnormally loud. In addition, the RPM was elevated. The contact stated that the vehicle lost motive power and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was electrical power to the vehicle; however, the engine failed to crank. The vehicle was towed back to the dealer where it was purchased, and diagnosed with a computer system failure. The contact was informed that the computer system needed to be replaced. In addition, the contact was informed that the computer system was being replaced with a used computer system. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

Incident: April 1, 2024 · Filed: February 22, 2026

The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir has been changed, the cadilatic converter has been changed. Still running over hot. We continue to check oil and coolant levels, making sure they are where they need to be. Occasionally smoking.

Incident: November 17, 2025 · Filed: November 17, 2025

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift into the intended gear and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000.

Incident: July 22, 2025 · Filed: November 3, 2025

When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal