NHTSA Office of Defects Investigation
Audit Query AQ12-002: Chapman Chevrolet / Cruze Engine Recall
- Closed
NHTSA's Office of Defects Investigation opened Audit Query AQ12-002 on October 15, 2012 and closed it on October 20, 2014. NHTSA's investigations file lists the 2011–2012 Chevrolet Cruze for it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- AQ12-002 (also written AQ12002)
- Investigation type
- Audit Query An administrative investigation into compliance with federal vehicle safety requirements, such as reporting Early Warning data on time or carrying out a recall.
- Status
- Closed October 20, 2014
- Opened
- Closed
- Vehicle or equipment manufacturer
- General Motors, LLC
- Component
- Engine and Engine Cooling — Engine — Gasoline
- Vehicles and equipment
- 2011–2012 Chevrolet Cruze
A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Audit Query AQ12-002.
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.
The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.
Chapman Chevrolet responded to this request on November 8, 2012.
To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.
GM responded to this request on April 1, 2013.
NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.
Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.
NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.
Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.
This Audit Query is closed.
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Audit Query AQ12-002. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Chevrolet
All Chevrolet recallsWhat an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Chevrolet VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for AQ12-002
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.