NHTSA vehicle safety data

2013 Chevrolet Cruze Recalls, Ratings & Complaints

The 2013 Chevrolet Cruze has 5 NHTSA recall campaigns and 587 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2013 Chevrolet Cruze, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2013 Chevrolet Cruze owner complaints

Owners have filed 587 complaints with NHTSA about the 2013 Chevrolet Cruze, describing incidents dated September 25, 2012 to September 25, 2026.

Most-cited components

Engine 233 complaints
Electrical System 122 complaints
Power Train 113 complaints
Unknown or Other 75 complaints
Steering 74 complaints
Electronic Stability Control (ESC) 62 complaints

Of the 587 complaints on file, 54 report a crash and 8 a fire; across all 587 complaints, owners report 32 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11768211 · Filed October 1, 2026
I PURCHASED THE CAR WITH MY STUDENT FINANCIAL AID MONEY AS SOON AS I GOT 5 CAR A FEW BLOCKS AWAY AND THE CAR STARTED BOILING.THEN THE KEY IGNITION SYSTEM SAID USE POCKET TRANSMITTER THAT DIDN'T WORK .I PURCHASED A NEW BATTERY I HAVE A MECHANIC THAT'S WHY I PURCHASED THE CAR I WAS CONFIDANT JE COULD…
ODI #11760605 · Filed August 29, 2026
I’d like to report this vehicle and its engine as I did not know I could before we have had this car since 2015 This engine has chronic repeated issues that Chevy would patch once under “special coverages” or “extended warranty” and it fails again and again but they only honor it 1 time even if it…
ODI #11746413 · Filed June 25, 2026
Hh

Read all 587 complaints

Owner-reported

2013 Chevrolet Cruze mileage at failure

407 of the 587 complaints on file for the 2013 Chevrolet Cruze give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 45,000 miles	Middle half 30,000–70,000 miles	Based on 85 complaints
Power Train	Median 35,000 miles	Middle half 5,000–75,000 miles	Based on 74 complaints
Steering	Median 35,000 miles	Middle half 20,000–50,000 miles	Based on 58 complaints
Electronic Stability Control (ESC)	Median 65,000 miles	Middle half 45,000–95,000 miles	Based on 42 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

Key May Be Removed When Not In Park/FMVSS 114

NHTSA #16V502000 · Electrical System — Ignition · NHTSA notice

Reported July 5, 2016 · General Motors LLC

Potentially affected: 8,367 vehicles

Repair completion: 97.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 50490, 50491 · Owners notified October 14, 2016 · Vehicles built January 11, 2011 – August 14, 2015 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Safety consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine Block Heater Power Cord Damage

NHTSA #14V417000 · Equipment — Electrical · NHTSA notice

Reported July 2, 2014 · General Motors LLC

Potentially affected: 2,990 vehicles

Repair completion: 78.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14257 · Owners notified August 29, 2014 · Vehicles built August 7, 2012 – June 3, 2013 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Safety consequence

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Manufacturer remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Front Air Bag Inflator Rupture

NHTSA #14V372000 · Air Bags · NHTSA notice

Reported June 26, 2014 · General Motors LLC

Potentially affected: 29,019 vehicles

Repair completion: 91.4% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14305 · Owners notified June 28, 2014

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Safety consequence

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Right Half Shaft may Fracture

NHTSA #14V151000 · Power Train — Axle Assembly — Axle Shaft · NHTSA notice

Reported March 31, 2014 · General Motors LLC

Potentially affected: 174,046 vehicles

Repair completion: 95.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14079 · Owners notified June 9, 2014 · Vehicles built November 28, 2012 – June 3, 2013 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Safety consequence

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Right Half Shaft may Fracture

NHTSA #13V452000 · Power Train — Axle Assembly — Axle Shaft · NHTSA notice

Reported September 23, 2013 · General Motors LLC

Potentially affected: 3,161 vehicles

Repair completion: 95.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 13276 · Owners notified October 15, 2013

Defect description

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Safety consequence

Manufacturer remedy

General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2013 Chevrolet Cruze 4 DR FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

11% rollover risk

Safety Technology

Electronic Stability Control

587 owner complaints have been filed with NHTSA for the 2013 Chevrolet Cruze.

Power Train; Electrical System; Engine

ODI #11768211

Incident: September 25, 2026 · Filed: October 1, 2026

I PURCHASED THE CAR WITH MY STUDENT FINANCIAL AID MONEY AS SOON AS I GOT 5 CAR A FEW BLOCKS AWAY AND THE CAR STARTED BOILING.THEN THE KEY IGNITION SYSTEM SAID USE POCKET TRANSMITTER THAT DIDN'T WORK .I PURCHASED A NEW BATTERY I HAVE A MECHANIC THAT'S WHY I PURCHASED THE CAR I WAS CONFIDANT JE COULD FIX IT NO MATTER WHAT THE CAR WAS3 VERY UNSAFE NO WARMING ABOUT THE TEMPERATURE GAUGE THEN WHEN I WAS DRIVING THE CAR IT STOPPED SUDDENLY AND I CHECKED THE FLUIDS PUT ANTIFREEZE AND OIL THE CAR ENGINE WAS SO HOT IT DAMAGED THE HEATER BYPASS HOSE.I REALLY NEEDED MY TRANSPORTATION I GO SCHOOL WAS A OUT TO GET A JOB I'M HOMELESS I WAS GOING TO A SHELTER FOR HELP BUT IF I GET A JOB I CAN AFFORD RENT.I AM GOING THROUGH IT. I AM DEPRESSED THE DEALER SAID HE DON'T KNOW WHY THE CAR KEEPS GETTING HOT THEN MY MECHANIC SAID THE WASN'T COMING ON IN TIME . THERE WERE No leaks but antifreeze disappeared.THEN WHITE SMOKE CAME FROM THE ENGINE AND IN SECONDS THE CAR VINDICATES IT WAS OVER HEATING WHEN THE CARS FLUID WERE CHECKED I PURCHASED A NEW BATTERY THE LUGHTS AND RADIO WORKED BUT THE KEY IGNITION SYSTEM WAS DEAD AND SAID USE POCKET TRANSMITTER.THE DEALER SAID CAR IS SOLD AS IS.

Vehicle Speed Control; Engine

ODI #11760605

Incident: May 23, 2018 · Filed: August 29, 2026

I’d like to report this vehicle and its engine as I did not know I could before we have had this car since 2015 This engine has chronic repeated issues that Chevy would patch once under “special coverages” or “extended warranty” and it fails again and again but they only honor it 1 time even if it fails yet again due to bad engineering or design flaws. This car has had 3 water pumps 5 water outlets- I eventually had to buy an off market alternative to stop this from failing, 2 (about to be 3) valve covers because the PCV valve is a chronic failure on the system cause oil to bypass into the intake and feed back into the turbo but it’s built into the valve cover instead of a separate piece like other engines. This car with the 1.4 L turbo is not safe or reliable to be on the road. The cruise control will work 1 maybe 2 times in a drive cycle then refuse to work again with no rhyme or reason and they cannot find the issue. This car has left me stranded many of times and is not trust worthy to be sold to someone else and Chevy will not honor the fact it’s a failing engine. Could this be looked into I know I have had this car a long time it is just now at 120k miles all these problems started before 100k miles and are reoccurring.

Electrical System; Service Brakes; Engine

ODI #11746413

Incident: June 2, 2026 · Filed: June 25, 2026

Engine

ODI #11720805

Incident: February 7, 2026 · Filed: February 26, 2026

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the contact felt ill and pulled over to the side of the road. The contact stated that a passerby stopped and found the contact unconscious inside the vehicle. The ambulance was called to the scene, and the contact was taken to the hospital. The doctor determined that the contact had 27% of carbon monoxide inside the body. The contact received oxygen to expel the carbon monoxide. The vehicle remained near the walking trail where the contact had pulled over to the side of the road. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Prior to the issue, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into LIMP Mode. The contact stopped by Auto Zone for a diagnostic test. The contact was unsure what code was found. The doctor believed that the carbon monoxide poisoning was related to the vehicle. The insurance company was notified, and a claim was filed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Steering; Vehicle Speed Control

ODI #11698432

Incident: October 28, 2025 · Filed: November 9, 2025

When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off

Unknown or Other; Engine

ODI #11694002

Incident: September 3, 2025 · Filed: October 17, 2025

My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.

Unknown or Other; Engine

ODI #11684044

Incident: August 29, 2025 · Filed: August 30, 2025

I’ve had the thermostat housing fail twice now. And now it leaking again for the third time!! Now the service stabilitrak light is on, but it only happens when the car is idling. This happened to me before while driving and I replaced the spark plugs and the coil pack. I know on other models the valve cover failed as well but I don’t see a recall on that, or the thermostat housing issues…. I just don’t get whyyyyy if people are having all the same issues why not recall it!!???

Air Bags; Fuel/Propulsion System

ODI #11681926

Incident: August 12, 2025 · Filed: August 20, 2025

For the airbag the car was sold to me without a working airbag. It’s in the steering wheel (I have been told this by a Chevrolet dealership) and the part that is broken is the part that will make it inflate in case of crash. This is scary to me. I was just in my first (and hopefully only) accident a month before in a more steely car and while no airbags were deployed it still hurts. The second issue is with the fuel pump or sensor - the coding is very unsure but the dash (including the mechanical gauge) says the car will go from half tank to empty on an 8 mile drive. It has no leaks on the underside and I had it into the mechanic twice. The second time because it stumbled and stalled at a stop light. Before dying - half tank. August 6th they just scanned it with their computer I got no paperwork from them. On the 15th I didn’t get any paperwork either. I will include the shop’s number.

Electrical System

ODI #11680644

Incident: August 14, 2025 · Filed: August 14, 2025

Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.

Engine

ODI #11679789

Incident: August 11, 2025 · Filed: August 11, 2025

This is the second time that we have experienced over heating issues. Currently the car has been out of commission for over a year and half. Every since we purchased the car used it has over heated. The first time of course the head gasket was blown. We paid $1200 to have it fixed. Still ran hot we replaced the water pump. After a year same issues. Car has been parked as we do not have the money to repair it. I have read about 6 pages of the same complaint. I do believe that it is time for GM to issue a recall. We are currently making payments on a car that we are unable to drive. We have spent almost as much as we paid for the car. Again this is not good. Seems like this car was doomed from the start.

Other Chevrolet Cruze model years

Check your 2013 Chevrolet Cruze VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Cruze at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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