NHTSA campaign 14V417000 · Manufacturer campaign 14257
Buick and Chevrolet Recall 14V-417: Engine Block Heater Power Cord Damage
NHTSA recall 14V417000 (Manufacturer campaign 14257) was reported by General Motors LLC on July 2, 2014, with 2,990 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chevrolet Sonic, Buick Encore, Buick Verano and more for model years 2012–2014. Owners were notified on August 29, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V417000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V417000 (also written 14V-417 or 14V417)
- Filed by
- General Motors LLC
- Manufacturer campaign number
- 14257
- Report received
- Potentially affected
- 2,990 vehicles (per NHTSA)
- Component
- Equipment — Electrical
- Owners notified
Repair completion: 78.83% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V417000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Buick
Buick Encore
Buick Verano
Chevrolet
Chevrolet Cruze
Chevrolet Sonic
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V417000.
Defect description
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Safety consequence
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Manufacturer remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V417000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.