NHTSA vehicle safety data

2014 Buick Encore Recalls, Ratings & Complaints

The 2014 Buick Encore has 4 NHTSA recall campaigns and 60 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Buick dealer.

NHTSA recall and complaint data for the 2014 Buick Encore, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2014 Buick Encore owner complaints

Owners have filed 60 complaints with NHTSA about the 2014 Buick Encore, describing incidents dated January 1, 2014 to October 17, 2025.

Most-cited components

Engine 27 complaints
Electrical System 13 complaints
Power Train 9 complaints
Fuel/Propulsion System 8 complaints
Unknown or Other 6 complaints
Air Bags 5 complaints

Of the 60 complaints on file, 3 report a crash; across all 60 complaints, owners report 3 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11694037 · Filed October 17, 2025
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if they’ve seen similar failures in 2014 models. This car is a lemon.
ODI #11684754 · Filed September 3, 2025
Coolant leak and cover gasket failure. Buick has been in the shop multiple times for coolant issues and leaks. Next step is for the shop to remove the entire front end to adequately repair. Constant issue and other complaint relay the same
ODI #11667527 · Filed June 17, 2025
The contact owns a 2014 Buick Encore. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen. In addition, the low air pressure warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated…

Read all 60 complaints

Frontal Air Bags May Not Deploy

NHTSA #17V437000 · Air Bags — Frontal · NHTSA notice

Reported July 10, 2017 · General Motors LLC

Potentially affected: 40,683 vehicles

Repair completion: 84.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17287 · Owners notified August 4, 2017 · Vehicles built July 9, 2013 – August 26, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frontal Air Bags May Not Deploy

NHTSA #16V651000 · Air Bags — Frontal · NHTSA notice

Reported September 8, 2016 · General Motors LLC

Potentially affected: 3,640,162 vehicles

Repair completion: 90.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 16007 · Owners notified October 13, 2016 · Vehicles built April 11, 2013 – August 24, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Seats may not Remain Anchored in Vehicle

NHTSA #14V446000 · Seats · NHTSA notice

Reported July 23, 2014 · General Motors LLC

Potentially affected: 124,007 vehicles

Repair completion: 94.98% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14340 · Owners notified August 15, 2014 · Vehicles built April 11, 2013 – March 10, 2014 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Safety consequence

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine Block Heater Power Cord Damage

NHTSA #14V417000 · Equipment — Electrical · NHTSA notice

Reported July 2, 2014 · General Motors LLC

Potentially affected: 2,990 vehicles

Repair completion: 78.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14257 · Owners notified August 29, 2014 · Vehicles built April 19, 2012 – July 22, 2013 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Safety consequence

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Manufacturer remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2014 Buick Encore SUV FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

20% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2014 Buick Encore SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

18% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

60 owner complaints have been filed with NHTSA for the 2014 Buick Encore.

Seats; Engine; Fuel/Propulsion System

ODI #11694037

Incident: October 17, 2025 · Filed: October 17, 2025

The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if they’ve seen similar failures in 2014 models. This car is a lemon.

Engine

ODI #11684754

Incident: September 3, 2025 · Filed: September 3, 2025

Coolant leak and cover gasket failure. Buick has been in the shop multiple times for coolant issues and leaks. Next step is for the shop to remove the entire front end to adequately repair. Constant issue and other complaint relay the same

Electrical System

ODI #11667527

Incident: June 13, 2025 · Filed: June 17, 2025

The contact owns a 2014 Buick Encore. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen. In addition, the low air pressure warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was stopped by the Police due to the taillight on the driver’s side being inoperable. The bulb was checked, and the bulb was not blown. The contact stated that the vehicle lost motive power. The vehicle was started; however, the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Engine and Engine Cooling

ODI #11667168

Incident: February 3, 2025 · Filed: June 16, 2025

The contact owns a 2014 Buick Encore. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and replaced the 02 sensor. The vehicle was repaired; however, the check engine warning light became illuminated again. The contact had the vehicle towed to another mechanic, who diagnosed the vehicle and determined that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the vehicle was towed to another mechanic to be diagnosed. The contact was informed that a cylinder in the engine failed, and the engine needed to be replaced. The vehicle was not repaired. The contact informed the manufacturer of the failure but received no assistance in repairing the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

Engine; Fuel/Propulsion System

ODI #11664894

Incident: April 1, 2025 · Filed: June 4, 2025

On March 18 , 2025 I purchased a 2014 Buick Encore with an implied warranty, the vehicle had 128,644 miles on the odometer. At the time of purchase the check light was not on and the vehicle had no visible or audible mechanical issues. Not 14 days after purchase there was a strong odor of burning oil due to an oil leak dripping into the splash shield. A certified mechanic advised me that the problem was a very common issue with the 2014 Buick Encore and the oil cooler associated with the turbo charger needed to be replaced. This issue is so common that the NHTSA issued a GM part failure warning for the 2017 model and instructed GM to reimburse all vehicle owners to replace the part (N232395330). This issue clearly a problem that needs to be addressed with the 2014 model as well. My mechanic said that auto dealers are cleaning the splash pad prior to selling the vehicle so that the burning oil smell is not noticeable until 14 days or so after purchase. The repairs cost me $1148.00 just weeks after purchasing the vehicle. This problem of dealers covering up the problem and faulty GM parts needs to be addressed. I believe my vehicle falls under the previous GM parts needs failure warning and I should be reimbursed the cost of the repairs in the amount of $1148.00.

Electrical System

ODI #11630912

Incident: April 30, 2024 · Filed: December 16, 2024

My 2014 Buick encore at random times when I turn the key to start the vehicle it just clicks once then complete power out even though the battery is fully charged. To deal with the issue I need to open the hood, unplug the negative from the battery and reconnect it. Then try again. I do this at least once every week, sometimes multiple times throughout a single day. It also does it when a new battery is used. Ive also has a mechanic inspect the vehicle and was so frustrated that everything seems okay but just couldnt figure out why the vehicle don't start. 12 hours of searching for the source of the problem , After giving up on the vehicle I turn the key and it turned on. Other time the vehicle will turn off when already driving. I need this problem fixed. I honestly regret financing this vehicle in January 2024. I was dealing with this problem since May 2024. 73000miles when I bought the vehicle and now at 84000mile. Half of the year 2024 it's been repeat problems with this vehicle. This vehicle should have been a lemon.

Steering

ODI #11595246

Incident: June 18, 2024 · Filed: June 19, 2024

On two occasions, there was a loss of steering assist while making a 90 degree right turn at an intersection. After forcing the steering wheel back straight, steering assist resumed. The vehicle can be made available for inspection. No warning lamps illuminated. Contacted Buick customer assistance. 2015 Buick Encore has a recall for loss of steering assist, but 2014 model is not included.

Electrical System

ODI #11568161

Incident: January 26, 2024 · Filed: January 27, 2024

My antitheft alarm keeps going off and on. Yesterday my info screen went black had no back up cameras no way to control any of the car panel instruments. That was 1-26-24. Sometimes the info screen will blink off and on as I’m driving. It acts like there’s a short or something somewhere. My door locks do not always respond sometimes the doors unlock themselves. That has been going on for the last year. (2023)

Engine and Engine Cooling; Engine

ODI #11549478

Incident: September 14, 2021 · Filed: October 11, 2023

The contact owns a 2014 Buick Encore. The contact stated that while driving at various speeds, the vehicle was hesitant to accelerate and lost power while on an incline. Traction and engine warning light was illuminated The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to the thermostat heater control circuit and a faulty catalytic converter. The vehicle had not been repaired. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 61,009

Engine

ODI #11539316

Incident: July 9, 2023 · Filed: August 18, 2023

The contact owns a 2014 Buick Encore. The contact stated that while driving at 25 MPH, the vehicle made an abnormal sound and overheated. The check engine warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the turbo charger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,978.

Other Buick Encore model years

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