NHTSA campaign 24V554000 · Tesla campaign SB-24-00-012
Tesla Recall 24V-554: Software May Fail to Detect Unlatched Hood
NHTSA recall 24V554000 (Tesla campaign SB-24-00-012) was reported by Tesla, Inc. on July 24, 2024, with 1,849,638 vehicles potentially affected (per NHTSA). NHTSA's record lists the Tesla Model Y, Tesla Model 3, Tesla Model S and more for model years 2020–2024. Owners were notified on September 22, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V554000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Tesla VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V554000 (also written 24V-554 or 24V554)
- Filed by
- Tesla, Inc.
- Tesla campaign number
- SB-24-00-012
- Report received
- Potentially affected
- 1,849,638 vehicles (per NHTSA)
- Component
- Latches/Locks/Linkages — Hood — Latch
- Owners notified
Repair completion: 99.3% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V554000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V554000.
Defect description
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Safety consequence
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Manufacturer remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V554000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.