NHTSA campaign 19V401000

VCI Emergency Vehicle Specialists Recall 19V-401: Back Up Camera Display Image may be Reversed

NHTSA recall 19V401000 was reported by VCI Emergency Vehicle Specialists on May 29, 2019, with 22 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford E-450, Ford E-350, Ford F-450 and more for model years 2005–2006, 2009–2010, 2014–2018. Owners were notified on May 9, 2019, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V401000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
19V401000 (also written 19V-401 or 19V401)
Filed by
VCI Emergency Vehicle Specialists
Report received
Potentially affected
22 vehicles (per NHTSA)
Component
Equipment
Owners notified
Safety standard
FMVSS 101

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 19V401000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Chevrolet

  • Chevrolet C4500

    • 2009 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
All Chevrolet recalls

Ford

  • Ford E-350

    • 2014 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
    • 2017 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
  • Ford E-450

    • 2005, 2006 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
    • 2009, 2010 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
    • 2014 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
    • 2016 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
  • Ford F-250

    • 2015 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
  • Ford F-350

    • 2018 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
  • Ford F-450

    • 2015 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
    • 2017 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
  • Ford F-550

    • 2017, 2018 · Vehicles built May 1, 2017 – December 13, 2018 (per NHTSA)
All Ford recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 19V401000.

Defect description

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Safety consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 19V401000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.